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Pico's Place

United States

Reviews (3)

★★★★★
Shopify

The support team at Tracktor is AMAZING! If I could give more than 5 stars I would. I had the pleasure of working with CS - Abby. She helped me set up order tracking on all of my website (Shopify) customer shipping and order notification emails. She originally sent me the guide on how to do it, but since it had to do with part of the code on my theme, I was not comfortable with doing it. No hesitation, she offered to collaborate with me and took control. She completed it within 5 minutes all while I was still in the chat feature. Superb! Then I asked her why all my orders were not registering in the Tracktor dashboard. She noticed I was using a vendor that required a different mapping and offered for her team to assist. Once again it was done very quickly. Great support team, customer service skills, personable, helpful, and provides recommendations. I will never use another order-tracking APP! Thank you Abby & the entire Tracktor CS Team. YOU ROCK! :)

on Tracktor Order Tracking · About 1 hour using the app
★★★★★
Shopify

Andres & Luisa from FBT were great! Great team & customer support! They went above and beyond, definitely!

on Frequently Bought Together CBB · 26 days using the app
★★★★★
Shopify

What an AWESOME product & even better Support Team! Nivi was able to help me ensure the discount table was properly located per my desires & went the extra step to make it appealing to the eye. I cannot say enough about Shopacado & its team. Hands down, the best support I have received. I emailed initially, and Nivi responded within 2 minutes. In the next 10 minutes we exchanged 9 emails & each time he was thorough with his responses, addressed my issues, told me what he could do and if he couldn't do something, he explained the limitations of the theme I was using. Don't just take my word for it, try Shopacado for yourself. You will not be disappointed. Thank you Navi & Shapacado! If I could give you more than 5 stars, you would get a million! :)

on Shopacado ‑ Volume Discounts · 2 days using the app