Cool-Merch
United Kingdom
Reviews (4)
We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.
We've had some real issues with shipping rates stacking (as we ship from multiple store locations) but this app has completely fixed the issue! Now we can finally offer flat rates. Moreover, the support from Sid has been ongoing and extremely helpful. I can't recommend this app highly enough!
The support team were very helpful in getting the app set up in Shopify, and walked us through relevant tests. This app and the Shipfy add-on is helping our store tremendously!
The design options are great - there are lots of templates to choose from! It's also nice and straightforward to use and support is there to help!