Computer Lounge
New Zealand
Reviews (4)
This APP is a lifesaver, it does everything it says on the app store page. On top of it, the support is responsive and professional. special thanks to Helen. The support I have received from Helen is prompt and helpful.
unlimited filter options (tag and Metafiled) is true but cost a fortune. If you need more than 20 slots, it will need extra charge of $50 for each 5 slots.
Developer reply ·
Hi Computer Lounge Team, Thank you for your feedback. We apologize for any inconvenience you may have experienced while using our app. The Metafield feature is included in the default pricing plan, and we do support creating filters based on Metafield values. However, the additional Metafield slots you are requesting are a customization beyond the default offering. As mentioned in our documentation (https://support.boostcommerce.net/en/articles/9355700-filtering-products-by-metafield-value), customers can add up to 5 Metafields by default. Regarding Metafields, this attribute is not automatically shared with us when we sync data from your Shopify store. We need to create our own workflows to keep Metafield data updated and enable their use with our app. This requires us to dedicate resources to store and process the Metafield data accordingly. We hope this clarifies the situation. Our team has also sent a follow-up email, and we are excited to assist you further with your needs. Thank you and best regards, Boost Team
Super easy to deal with, the support team is extremely helpful. the app does exactly what I want. Better late than never - thank you so much for your kind words. We're really glad to hear the app delivers exactly what you needed and that our support team was able to help you along the way. Sending a big thank all the way to New Zealand, even if our reply is fashionably delayed!
Super Helpful Support Team, Thanks for Jennifer, Appreciate Your Help.
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
