HiBAR
United States
Reviews (6)
We recently moved over to Junip. As someone on a very small team and not really knowing what I was doing, the entire Junip team has helped from the very start ( Marcus )to a few months in ( Leah )they are there quickly to help you figure out, well the things you may stumble along the way sometimes! Highly recommend switching for great service as well as saving money!
Quick response time and super helpful! Thank you!
Developer reply ·
Thanks so much - please let us know if we can help further!
From zero to live in days not weeks! We moved over from another review platform and the transition to Okendo was easy, smooth and effortless. The tool is very intuitive in terms of where elements are located and what's possible. I had a couple questions during on-boarding and booked time same day with the on-boarding team to get my questions answered. We use Klaviyo for email so now all our emails look consistent and reporting is in the same platform. This is a great app with many options and a great user experience.
After over 2 years of countless issues and frustrations on our side as well as our customers side, including: making the customer make a separate account, which caused daily questions to our team. Our customers also reported the previous app hard to navigate to change things which again made the customer reach out to our team to help them. Well all that changed about a month ago when switching to Awtomatic! Our customer subscription complains are nonexistent! It was a seem-less transition to the their app!! The customer support they have offered along the way has been top notch as well! Highly recommend them!
Ashish, helped us setup our tax account in QB to roll up into one account versus multiple tax jurisdiction accounts for Shopify. He was very patient and did thorough training on how to manually post accounts after correcting the errors.
Kanishk - Your customer service is always great! I dont have to wait to get an answer and all the reps are extremely helpful. Thank you, Kanishk!