Shari's Tea
United States
Reviews (5)
Excellent customer support. They went above and beyond to help me address all my concerns.
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Good subscription app. Does 99% of the things I want. The app support team has been really helpful with guiding me through setup and the development team is open to feedback to improve the app.
It started out good but you quickly realize that its a mess and customer service is horrible. For example, you have a booking for two people on one reservation. One of the people cant make it. The system doesn't allow you to edit the reservation from two to one. It makes you delete the entire booking and create a new one. That's just one of many issues.
Finally... the first FREE gift card app on Shopify. I was using the generic Shopify gift card app, but as most of you know, you couldn't email it directly to recipients. The wait is over! This app integrated perfectly into my theme (whisk). I had a few questions but was able to message someone in the chat box within the app's settings and he helped me out. I'm excited to use this. Gift cards are a big business generator and small businesses should keep every penny of it.
I wish the app worked but it didn't work with the Whisk theme. I installed it and it broke all the formatting on my page. Sad that the only affordable gift card app doesn't work.
Developer reply ·
Hi Shari's Tea shop, As mentioned in our follow-up email, please send us a staff account for further investigation. We will be more than happy to support you and bring you a great gift card experience. Look forward to hearing your reply. Thanks, David.