Sous Chef
United Kingdom
Reviews (13)
Super quick to reply and escalate my issue to the relevant team to fix a mistake I'd made to all my supplier email templates. The team was able to fix them all today and save all the work I accidentally deleted!
Developer reply ·
Thank you for the shout-out and kind words, Team Sous Chef! Very happy to have you on board! We are proud of the fact that we provide the best support in the ecosystem! Please feel free to message us if you need help with inventory management or planning. Cheers🥂 Team Prediko
Great app that helps to build AOV through checkout product recommendations and enabled GWPs to be added automatically at the checkout. Customer service team is really helpful and provides hands on support with any set up questions.
Does what it says on the tin. Accurate and insightful LTV reporting by customer, tag, product and category, now assisted by natural language querying powered by AI. Prompt and helpful support, robust and stable tech. Happy customer
Order Editing does what it says on the tin, allowing customers to correct and amend errors in the shipping address, cancel their orders if they need to, add or remove products. Also it works with our 3PL integration even though the 3PL software pulls our orders the moment they are placed (by delaying the order on our side not the WMS side if you're wondering how). That would be enough. However it also then pays for itself many times over by enabling post-purchase upsells. Upsells which do not reduce conversion rate! And if that were not enough, if you're on the Plus plan as we are then you get direct slack access to the app developers who are incredibly helpful and responsive and who somehow manage to cover all timezones among their small team! Well done OE team you've created an app that solves a customer pain point while paying for itself
Exceptional customer service
Great app! Deployed with one click, massive ROI, logical recommendations. Needed to no code and no support from our developers! Very happy customer
Gives incredible insight into price position and competitiveness within the market and is much easier to use than other price comparison engines I've tried
Developer reply ·
We are glad to hear about your experiences! It makes us happy when you say that Prisync enables you to stay competitive in the market🙌
It's a great piece of software - and lets you zoom right into locations, even in the UK. They're super responsive, and helpful. Thanks so much for your review! Means a lot to us. Glad you're getting the insights you were looking for when you installed our app.
We mostly use the app to find orders that needs the attention of our Customer Service team. We also tag orders for reporting. Works great, saves a lot of time!
Developer reply ·
Thanks so much for the great feedback. We love to make sure our users are happy with the app and with our service. So it's great to read your wonderful comments. Always at your service! Have a lovely day, Customer Success Team | Shop Circle
The support has been great - Christos has been super responsive and knowledgeable and helped me to work out my issue.
We were after a quite complex report (units sold, orders placed and revenue) for each of our SKU, for different custom date ranges based on today's date. Better Reports helped us do all this, in one custom report! Absolutely amazing app and people behind it!
A super alternative to some of the far more expensive personalisation tools. It gives recommendations for up-sells / cross-sells, and the team is lightning fast in how quickly they reply to support emails! Delighted we found and installed this.
