Ross Street Roasting Co.
United States
Reviews (4)
ShipStation has been a key ingredient in our multi-store setup for nearly 5 years and it's worked exceptionally well for us that entire time. The feature set has stabilized and there aren't any crazy surprises, it's uptime has been fantastic, and the value-adds they released with aggregate carrier rate discounts w/ USPS & UPS have been great. It does serve as an ingestion point for another piece of software further in our workflow, and the integration that direction has been great as well. All-around great stuff!
I installed the app the day before Black Friday and needed help getting it configured properly with my theme. Shame on me for waiting until the very last minute to set up this app, but the Secomapp support team was AMAZING and got me all set up in a timely and friendly fashion. Fantastic service, great app!
Developer reply ·
Good day Ross Street Roasting Co., You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you! Best regards, Ellie Free Gifts - Customer Support Team.
I've been using Drip for over 4 months now, and I'm in love. I was able to get valuable automated flows running in a few days that have consistently driven sales for me, as well as giving me easy and quick ways to send out broadcast messages to my customers - using fantastic filtering/targeting criteria. And when I've needed support, the Drip team is always ready in the Live Chat - and they're super nice to talk to while quickly helping me solve problems or challenges. Can't recommend this app enough - More than worth it!
Developer reply ·
Wow, Ross Street Roasting Co., the feeling is mutual. We love it when our customers get the most out of using every feature in Drip and have great experiences with our Support team! Thank you for your review.
People complaining about pricing on here is a little confusing to me - It seemed perfectly transparent to me when I signed up 6 months ago, and I was able to start small and incrementally add paid features only as I needed them. All the paid features are laid out on a single page with easy "add/remove" buttons. EASY - The only tech support request I've had so far was responded do and addressed quickly by their team. I'm a happy customer so far!
