Hand In Pocket
United States
Reviews (4)
The app works BUT there is a bug in the system and the developers have yet to resolve it which is frustrating..Issue-customer submits return for approval- dashboard will show you have 0 pending returns to approve. You will only become aware that you have pending approvals if a) an irate customer calls you to ask why you haven't approved their return or b) you add "check the pending approvals folder for returns" to the long list of things you have to do to manage your business. Ridiculous- these notifications should be pushed automatically (which used to happen) please fix this!!
I had a small issue with the installation of the app on www.handinpocket.com Rajni, Shawn and Frank worked to quickly resolve the issue. The app is now working as I expected. Thanks team!
Developer reply ·
Hey there; we're so sorry to hear you ran into an issue while trying to get the app installed! But, it's great to see that our support team was able to get things sorted out for you quickly so you could begin using the app ASAP. Please let us know if you need anything else! The clothing you sell is absolutely gorgeous, by the way.
Excellent customer service...I have had this app on my site for awhile it works great and I have never encountered any issues with it until recently. I reached out to the team at collection filter for support and Declan worked with me over several days to resolve it. Everything is back to normal!
Love this app! So easy, my customer's love it www.handinpocket.com
