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RYAN AND REMI

United States

Reviews (4)

★★★★★
Shopify

RUDE AGENT JUSTIN SHOUTING AT ME IN ALL CAPS BECAUSE THIS APP IS TRASH AND HE CAN'T SOLVE MY ISSUE. FIRE HIM! NEXT APP....

on Vela | AI, optimization & more · About 1 month using the app
★★★★★
Shopify

Wonder was able to solve my problem quickly. I like this app.. very easy to use.

on Return Prime:Return & Exchange · 11 days using the app
★★★★★
Shopify

Rin was super helpful with an issue I have been having. I'm very please.

Developer reply ·

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

on DSers: Dropship+AliExpress+AI · About 1 year using the app
★★★★★
Shopify

Terrible customer support. They sent me to robot chat because I didn't give them a review right away. Unanswered email for days.

Developer reply ·

Thank you for your feedback. I sincerely apologize for any inconvenience you faced while seeking support. Our goal is always to make the process as smooth and helpful as possible, and it was never our intention to make you feel obligated to leave a review. Since you haven’t had the chance to fully explore the program yet, one of our experts has already reached out via email to schedule a screen-sharing session. During this meeting, we’ll walk you through the features of our application and address any questions or concerns you may have. We’re also open to any suggestions you might have. Your input is invaluable in helping us better understand the needs of our users, so we can continue delivering an exceptional experience. If you need further assistance while setting up the app or have questions about any feature, feel free to reach out through the live chat option in your account or email us at support@aftership.com. Best regards, Team AfterShip

on AfterShip Returns & Exchanges · 2 days using the app