Fat Bass Tone
United States
Reviews (11)
Customer service is excellent with this company. I always receive a thoughtful and helpful response in less than 24 hours...commonly within just a few hours. They give a lot of support when we first started with this app to ensure that we felt comfortable and had all of our questions asked. Couldn't ask for more.
Contact form works well, easy to setup. I may try the other floating 'live help' form as well.
App has worked quite well for a couple years. Easy to setup. My use is mainly for creating category level filters, and am quite happy with the app. Support is very good as well. I definitely recommend the app.
Developer reply ·
Hi team, Thank you so much for taking the time to give us such a glowing review! Our mission is to provide an app to help businesses grow and to give prompt assistance to ensure it perfectly suits your expectations. Your kind words fill us with joy hearing the app and our team is having the desired impact. As ever, let us know if there is anything else we can help you out with. Wishing you and your business continued success! All the best, Boost team
I've used the form builder app on a couple of stores, and it works quite well. I appreciate the customization we can control with the form submissions for our own team, as well as the customization to the look of the form on the websites. Globo has been great to respond to help me sort through any issues that I have come across. Excellent app.
Works great...Layout is excellent and is good on desktop and mobile. Developer helped to make some minor tweaks to help me get the exact look. Great app!
Developer reply ·
Hello friends at Fat Bass Tone, Thanks for the review, Brian! We're glad to make the app look better on your store! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
So far, so good. Had a problem customer from a country that kept placing orders, and then ran chargebacks on the whole lot of orders. Very easy to select a couple locations to block from access to the site. Effective setup was a couple clicks, and I moved on with my day. Developer reached out to me personally to check in as well. Recommend!
**UPDATE 2021 - I accidentally deleted a whole collection of products while doing some routine changes. After a moment of panic, I remembered that we had the Rewind App. All was restored shortly after. This should be the first app that any Shopify store installs. It does what it says, at a good price. The weekly report is great to see what is backed up. I have installed this on 2 stores.
Developer reply ·
Well said! We're proud to have your back - thank you for writing a review.
The judge.me has been great. We have had it installed for about 7 months now, and feel that it is a boost to both our product pages as well as in search results since the ratings now appear with our product pages in the results :). Setup was easy. When we encountered issues after a theme update, the folks at judge.me sorted out the issue super quick. Highly recommend!
Eric has been outstanding. We have been seeing growth in our search traffic as well as having items come up as products in image search. Beyond the above, he has been a big help both before and after I purchased the app integration with SEO questions that are well beyond the basics.
Working great! I get my email notification immediately after an item goes out of stock. The reminder is great just for the knowledge and inventory planning, but also to prompt me to update my Google Shopping feed, which I manually maintain.
Developer reply ·
Thanks for the excellent review! So glad we were able to help you to track the out of stock items.
Moved to this from Mailchimp. The flows are easy to setup, and to me are the highlight of the Omnisend App. The templates are very retail focused...too much so for us, as we do not want a product photo in the app. The sizes for logo etc...are quite limiting as well. We work around it by using the manual one, which is a bit of work.