Lat & Lo™

Wow! Ok, so we have been using another app that honestly was not easy to use, was way more expensive and didn't really even produce the look we were going for in our pages. It had extra bells & whistles such as page analytics and such, but in reality we didn't need that as much as we needed an easy, GREAT LOOKING landing page(s). We use Canva a ton and personally, it is one of my go to business apps, but here has always been a lack of the ability to translate a webpage specifically for Shopify easily. I am so excited that the Canvify app solves this! The idea of being able to build a landing page as easily as we build other things such as emails, etc right in Canva is a game changer. Not only is it easier with all of the tools available from Canva while you build, but it's priced so well that it's a no-brainer. I also had one minor question/issue on the first page we built and Canvify responded, took initiative in updating my CSS for me to have the change I asked for and replied kindly and promptly with both of my requests/questions solved- all within less than 24 hours. I have not been this excited about an app since I can remember. HIGHLY recommend that you give it a try. We deleted our other previous more costly app (that we hardly used anyways) this morning and I am not looking back. :) Thanks, Canvify!

Impressive accuracy and even better if you spend a day "training" it. It's like an interactive FAQ that's super knowledgeable about your store/website. Loving it so far. I am hopeful they will bring on more features as it is pretty basic at the moment, but honestly it works and is so nice to not have to have someone sitting on chat all day answering the same questions or worrying they will miss questions. I do wish there was a way to create chat tickets, etc when something needs to be escalated to a team member to be better handled, but like I said-I am impressed with how well it already handles inquiries. Looking forward to seeing the app's abilities grow! Give it a try.

We switched to this app for reviews after trying many others, including Y*tPo, that were more expensive with a way less enjoyable UX. Happy to have made the switch. Also, we just recently had a simple issue on our theme & a team member responded very quickly and had already fixed it! Very impressive.

We had nothing but problems with Yotpo. Hyper expensive and constant "need to upgrade to get more features" led to constantly increasing our costs with little real reward. Customer service was not that great. We were desperate so we kept going back thinking that we must be doing something wrong since they have great reviews...but it was just not good in the end. At one point our review requests were somehow randomly turned off (though we had not logged into the dashboard ourselves to do it) yet we were still being charged. I only noticed when the reviews stopped coming in for some reason. When I inquired about the recent drastic reduction in reviews being submitted, the rep said "oh, you're not requesting them anymore"...Wait? Huh? I am paying hundreds of dollars to NOT request reviews? Who would do that? So, we paid over $300 for absolutely nothing for a period of time. No offer to refund, no help whatsoever except for "sorry, you paid us but weren't collecting reviews" (why would we ever intended to NOT collect reviews, but pay hundreds to Yotpo still to do so...that should not even be an option.) In addition, after recently changing over to another service provider who's pricing is MUCH better and offers way more user-friendly features and design options, I am sad we didn't leave YotPo sooner. I feel like we wasted so much money. Honestly, one of the worst app experiences we've had on Shopify and overpriced if you are a store that does volume. Lastly, there is no clean uninstall. So after deleting their app, you will still have to deal with the headache of going into your liquid.code and removing all of the crap off. There are way better options out there now. I would not recommend YotPo to a friend if they asked.

I have been using this app for a while and have been VERY pleased. However, recently, we added videos to our product pages and noticed that they were not loading or playing consistently. Within a day the entire issue was corrected and the code fix was applied to our theme. GREAT customer service! This is such a helpful tool with a great, supportive team behind it.