bryght

SAVED OUR LIFE! We have a 3 tier pricing business: Distribution, Wholesale, and Retail. This has been quite the challenge when working on a Shopify store and myself not being an engineer. We were using some other apps before, and all of a sudden, without any notice, the checkout process with that app stopped working. This was in the middle of our "Prime Day" sales, so it was a HUGE blow and very time sensitive. The other app's support was slow to respond, and never actually found the problem. I jumped ship and did trial and error with a few apps that day to find a fix to get it up and running again. Wholesale Pricing Discount B2B was the winner. Number 1: quick start up time. They didnt require 1-3 business days to install. Number 2: They had live chat support with REAL, knowledgeable, HELPFUL people. And the support response time was always within an hour or so. Number 3: I have been able to have a video call with someone, and now just a phone call with someone about a glitch. The support is unmatched, the UX UI of the app itself is very straightforward (again, not an engineer here), and it has so many robust functions, many of which we don't even use, but I can see their use case for other business models. If you are a B2B/B2C business, and don't want to be on Shopify Plus, THIS is the only app to consider. - Becca Hislop, Marketing Director.

The customer service is unmatched! So fast and attentive. It is pretty customizable, and can do so much more than just reviews. We use it to also showcase before and after images we are tagged in (we are in the skincare space)

Fixed all our problems with how we did it before (manually), price is right, install is fairly easy, support has been good (thanks, Ben!). I highly recommend this app if you're looking for a retailer map. We've customized the icons of the pins to be on brand (lil peaches), and added custom filters for whether a retailer carries: products, or services (we are in the Spa business), and if the retailer is a Distributor or not. Fantastic

Recently stopped working at checkout. i saw that others are having the same issue, and another store i have access to was having the same issue. We have requested a refund. https://community.shopify.com/c/shopify-discussions/something-went-wrong-what-happened-this-invoice-is-not-available/m-p/2073187

I FRIGGIN LOVE Privy! i would shout it from the ROOFTOPS. We were using Hubspot before, and st $1300 a MONTH it was a NO for our small business. I found Privy on Tiktok, and havent looked back since. Its easy, affordable, SCALABLE, and I love that you get ongoing customer support meetings as often as you need with your account manager. That just doesnt happen very often nowadays. It makes me feel valued as a customer and not a number on a spreadsheet. Anytime ive been in a pinch, i hear back from my account manager pretty quickly. Never had any huge bugs, the updates are almost always features i need/use, and recently they promoted our brand on THEIR blog. Hubspot could never. You wont look back. XOXOX- The Bryght Team

Works as expected and the customer service is SO FAST and helpful!! We love it! We use it on bryghtenup.com