Trialperiod
United States
Reviews (4)
Talk about a useful app. This keeps an active inventory that makes it so your one site can hold inventory for all of your other stores. Great for sites that have multiple brands but don't want to do multiple stock checks. Really helpful staff as well who seem to be open to ideas of even expanding their app. Looking forward to what this app is working on.
Do you want an app you want to just throw money at because it works so fast and easily? This is the first app I never knew I needed but once I used was shocked. We had about ~800 images on our site that needed optimizing by what our web developer said. He recommended this app and for the price I can't believe how convenient it is. I was concerned it would mess with our SEO but it left it alone and just optimized the images. We were able to make our images 38% smaller across the board without losing ANY quality that we could see. That is HUGE for SEO and customers who have slower connections. Now our site is bullet speed loading time wise. This then makes Google happy and gives us even better search results. The staff is amazing and helped almost immediately with any questions we had as well. I hope they keep this level of professionalism, ease of use, and customer service as they will continue to do great!
This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links. I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service. Do you like sitting at loading screens only for them to not show any information? Like to click buttons that just hang out for minutes? Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you? Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly. Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through. Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.
Developer reply ·
NB: This review is from 2016, about a previous version of ReferralCandy. Thank you for your feedback. We've taken it to heart and have improved. Our app was slow (we couldn't keep up with the rapid growth) and it must have had been frustrating. I'm sorry to have put you through that. We've since fixed it. Loading is much, much faster and we are able to handle running referral programs for enterprise retailers with ease. We hope to work with you again in the future! - Bryan B.
The Application itself is amazing. We had a five star review up before they decided they really wanted to get greedy. The guy who helped us set it up was super helpful and did everything we wanted. The issue we had was the gigantic price increase. We were paying 9,000 dollars a year for the program, which is more than any other program we have by 2x, and this year after renewal they contacted us saying they wanted 14,000 this year. A 5,000 dollar increase from the year before. The guy who pitched it to me was a complete car salesman type and really just makes you feel like a victim of the deal. "Well our program is worth it. O our guy didn't say this was a promotional yearly discount?" I have 0 apps in my store that change their pricing. Even shopify doesn't change their pricing when you go month to month. It is a very shady and sad business tactic and I remember seeing a lot of 1 star reviews on here regarding it and now they are 5 again. I am not sure what that is about but here we are.