Gratia Pearl

This is necessary part of doing business online and this definitely an app you can use, but it's also the customer support. They walked me through the details of why I kept seeing errors from merchant center. In my case, I had the Google & YouTube channel that was sending conflicting information. Just needed to disable that. Also, category colors are not the same as Google's color field, so Ashvin helped me sort through the process and made sure I knew how to do it myself with screenshots and step by step guidance. The only downside to all this customer service, you have to be online during IST business hours. Not a terrible price for something that can be basically free sales. Good luck, hope this review helps with your decision making. Update: It's not just Ashvin that is super helpful, there's also Smriti. Spent the time to dig through and figure out why our Meta Product feed was showing many out of stock. We make extensive use of the Shopify Bundle app, so once identified, it was just setting a toggle to get it working. Prior to that she also diagnosed why the google merchant feed was suddenly showing a pricing error on only some items... turn out we had temporarily disabled our product schema app, which was now not reporting any pricing information to compare with the landing page and the feed.

Great Onboarding Experience Just completed a fantastic onboarding session — both highly informative and very practical. I learned that the Schema lives directly on our site and is scanned by Google and other search engines. We also discovered that conflicts can occur in the schema, in our case due to overlaps between our Theme and Reviews app. I now understand that many important data objects — such as Videos, FAQs, and Shipping & Return Policies — don’t currently have schema exposed, yet doing so can help surface relevant information in Google Search results. Our next step is to fix all the minor and major errors on our site, then resubmit to Google for indexing. I also appreciate that they were transparent about the ongoing manual work required — for example, whenever we add a new video, since those aren’t yet fully automated. Overall, an excellent start that gave me clear direction, actionable steps, and a much better understanding of how schema impacts search visibility.

We've been a customer since about 2017 on the Reviews product. A lot of features have been added over that time. We recently went through a theme upgrade and I forgot to re-add the script to the theme.liquid, their tech support resolved the issue quickly. They're a stable and reliable partner for your business.

Honestly, this first-party pixel setup has been a total game-changer for our Meta Ads. We saw our event match quality for pre-purchase events jump by about 0.5 points right after we hooked it up. The best part? Yiqi got our custom entry pop-up working perfectly, so we’re grabbing emails from everyone—even people who found us organically or directly. That means Meta isn’t just guessing from its own traffic anymore—it’s learning from all our visitors, which seriously levels up their targeting game. Getting this thing going was super straightforward. The instructions were clear, and there’s a test event to confirm everything’s good to go right away. If you’re not super tech-savvy, Yiqi’s got your back—she’s super responsive and makes sure you’re never left hanging. Check out how our results scaled over just a few days: Day Spend vs. Original ROAS vs. Original 0-1 3x Same (1x) 2–3 2x 2x 4-5 6x Same (1x) We went from tripling our spend on Day 1 while maintaining the same ROAS, to doubling both spend and ROAS on Days 2 and 3. By Day 4, we’d pumped spend up six times while still holding that original ROAS. It also links up with two email providers we haven’t touched yet, but I’m excited to see what that could do for our email strategy going forward. Pricing-wise, it’s a solid bet if you’re already making sales and want to get more efficient and grow faster.

The 5 stars are for the customer service in making sure the app works with our site. They came into our theme and fixed whatever was happening with respect to overlapping elements in a couple hours, probably less. We're still working on tweaking the settings, so don't have anything to say about that just yet.

We just started using and setup so far has been easy. We'll see how well it works after we relaunch the site and this holiday season comes around.