Nick Von K
New Zealand
Reviews (3)
Our website was experience a conflict between apps, at first we assumed it was Easify as it was the newest app we installed that was causing the issue. The team at Easify were able to listen to our issue and jump into testing, it turned out it wasn't the Easify app causing the conflict, but the team were able to narrow down the conflicting apps and were able to point us to the right direction or people to contact. Communication was prompt once the ball started rolling. They took our minor issue seriously and were keen to get to the bottom of it. Despite not being the problem, they extended their help if we weren't able to resolve it after contacting the developers of the other apps. That is above and beyond for me. The app has been handy so far, we are yet (and excited) to start incorporating their features under more listings. Shout out to the team Anne, Clove, Charles & Liv for helping us resolve our issue.
Developer reply ·
Thank you so much for taking the time to share your experience with Easify Product Options. We're really grateful for your patience and the opportunity to help out when your store encountered a conflict between apps. Even though Easify wasn’t the source of the issue, we’re glad our team could assist in narrowing down the problem and guide you in the right direction. It means a lot to us that you felt supported and taken seriously, especially in situations where we’re not directly responsible. Our goal is always to ensure your store runs smoothly, and we’re happy to go the extra mile whenever we can. We're excited to hear that you're finding the app useful and looking forward to incorporating it into more of your listings. If you ever need further support or have ideas you'd like to explore, we’re always here to help. Best regards, Easify Team.
My issue was sorted quickly within a few minutes. Very pleased with the current service. I would recommend using this app.
Developer reply ·
Thanks a lot for using Reconcilely to send your Shopify orders and payouts to Xero! We're at your service.
I use this app to help me add custom prices. I was having an issue with some prices not syncing to our web pages, so Kay was able to bring this matter to the technically team quickly and the issue was resolved swiftly also. I found them very helpful.
