ThatsSmoooth
United States
••••••@••••••.com ••••••@••••••.com
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Reviews (5)
This crew is sooo customer focused. I'm not techie, but needed to optimize my setup. Ashley and Shafta came to the rescue. They rearranged my flow exactly as needed. Really appreciate how friendly, patient, and professional they were in this. Highly recommend ReConvert! So many app providers have sparse personal attention. Not these guys! Set up so EZ it frightened me. Thanks ReConvert Miguel
Developer reply ·
Haha we're trying to provide personal care to each user of the app! thank you for appreciating it!
First and foremost is William Belk. He's amazingly fast in installing, amending or fixing any issues. Secondly, he's always improving the app. Third, it doesn't affect my page speed - at all. Love the app! Miguel M, CEO ThatsSmoooth Luxury Men's Grooming
Developer reply ·
Thank you! Happy to help
Just started so looking forward to see performance. I like the way they display on my site and products pages. Upon installation, when I found myself stuck, Tal came to the rescue, and had me functional rapidly.
First: Shelby in Customer Care is very professional and responsive. Secondly, Smile.io continues to evolve their platform. Third, they also look for opportunities to leverage the brands on the platform.
Developer reply ·
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions, Smile Team ✨
Ivana and Mark really hung in there with me, and did their very best to work with me on setting up my first quiz. The app is now working as it should but it took me more than a week to get it there. The reason for my rating is that: 1. Mark and Ivana can use more help in order for Octane AI to have faster response times. 2. The AI Logic seems a little flawed: It was providing inaccurate product descriptions for the products it was recommending. Fortunately, I worked around it via Dynamic Logic. Hoping that the kinks get fixed in AI Logic. Miguel