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SAU LEE

Hong Kong SAR

Reviews (4)

★★★★★
Shopify

on AfterShip Returns & Exchanges · About 6 years using the app
★★★★★
Shopify

The only app that has been able to create product feeds based on Location inventory through Shopify. All other apps have not been able to pull stock inventory and have been extremely confusing to set up (I tried multiple before finding this one). Multifeed has extremely detailed and easily to follow instructions for integrations. When we hit any obstacles with product feed set-up, Helen was super quick to respond, both through the chat and over email.

on Multifeed Google Shopping Feed · 27 days using the app
★★★★★
Shopify

As a user experience there is many way this can be improved such as the user experience and the billing layout. The charges are way high which makes us rather find our own courier than keep creating shipping labels here, especially there is so many hidden charges that keep occurring makes us do not want to keep using Easyship and may opt to use a different platform. Customer service is very bad which most of the time that can't solve any enquire and they say they get back to you which they don't which can be disappointed as i have to go back on the live chat to chase for an answer and also you should implement as call centre too rather just and online CS which doesn't help much. Overall experience is bad and not ideal as many improvement is needed in many areas.

Developer reply ·

Hi, Thank you for your feedback. I'm sorry to hear about your experience. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion. Please contact us with your account details so we can resolve this matter promptly. Thank you for your patience. Best, Ben (Marketing @Easyship)

on Easyship ‑ All in One Shipping · Almost 6 years using the app
★★★★★
Shopify

Excellent app! We wanted a solution for filtering products by size and this was exactly what we were looking for. Customer service is great, very quick to answer questions and fix issues. I highly recommend this app!

on Boost AI Search & Filter · About 2 months using the app