Midnuances
Italy
Reviews (5)
Impossible to use. When trying to set it, it looks like an early 2000s website, full of pop-ups. How do Shopify allow this?
Developer reply ·
Thank you for sharing your feedback with us, and we truly apologize for the inconvenience you experienced while using our app. We understand your concerns and are actively working to improve the user interface to provide a more modern and streamlined experience. We appreciate your patience as we make the necessary improvements, and please feel free to share your suggestions with us later if any.
Awesome app and the customer service is impeccable. I use it for useful surveys for my e-commerce www.midnuances.com and it works seamlessly. I recommend it
Awesome app. I use it for my Online Photography Coures e-commerce. Really easy to use and the customer service is awesome, especially Anna. https://midnuances.com
Developer reply ·
Hi Midnuances, Thank you so much for your positive review and for sharing your experience with our app! We're delighted to hear that you find it easy to use and that it has been a valuable addition to your Online Photography Courses e-commerce. It's wonderful to know that Anna has provided you with exceptional customer service. We take pride in our dedicated team, and it's always great to hear when they make a positive impact on our customers' experience. If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help and support your business. Wishing you continued success with Midnuances! Best regards, The HelpfulCrowd Team
Never in my life have I worked with an app with SO MANY BUGS! Texts come out of nowhere, if you undo a tiny change, it undoes the work of an entire day and if you try to pess CTRL+Y it doesn't work. Links don't work, if you edit the code (correctly) it won't let you adjust the font-sizes (WTF?!). I am spending more time with the assistance than building the pages. Going back soon to Pagefly
Developer reply ·
Hi Matteo, Thank you for taking the time to provide us your feedback! Please accept my apologies for the recent frustration you've experienced. I have checked the issues and it appears that the issues happened when we had some unusual theme codes and it affected to our store design. Mona & our technical staff has added the scripts, and this is now fixed very quickly, could you please help us check and let us know how it goes? Again, your satisfaction is invaluable to us and we set a high standard for ourselves. In this instance, we clearly dropped the ball and we are certainly disappointed to hear that we did not meet the mark, but going forward will ensure this does not repeat itself. Please let us know if you have any additional questions, concerns, or comments. Feel free to reach us via email at support@gempages.help or live chat. Thank you again! James | Customer Success Manager GemPages Page Builder
Awesome customer support. Always answering on time and delibering the solution to all problems. The app does all it says it does and it does it well!
