decoronadimehamilton
Canada
Reviews (4)
Easy to use on the app itself or in email. I like the flexibility.
Quick to reply and understood my questions.
I did love this app when it worked however searches even by the exact name are not working for me. I have reached out twice for help once 20 days ago and second time 12 days ago. I am cancelling my service. Too bad, it was good while it lasted but customer service seems to be lacking once they have your money. I even pay for the upgraded plan and am paying $129 US per month. Save your money and find another app.
Developer reply ·
We sincerely apologize for not meeting your expectations and the inconveniences caused. We fell short in providing the level of support and service you deserve. As per our meeting yesterday we understand that it is now solved to your satisfaction. Thanks for giving us that second opportunity.
Love this app! There was a bit of a learning curve in terms of how my POS software integrated with Shopify and then the app...infact after the first 2 weeks I got frustrated and hastily said I wanted to cancel. Joe was awesome and helped me to trouble shoot. Weeks 3 and 4 have been amazing! I am so happy I stuck with it! This has saved me hours and hours of time doing manual invoices! Get it and stick with it. You will not be sorry!
