True Lumens™ | Sharper Designs, Inc

So far, so good! Still learning about the app but it has great potential. Support team is also very responsive via chat and have been extremely helpful. So far i interacted with Alex and Lee-ann, both of which that demonstrated exaptational customer service skills and are more than willing to help out

This app is very inconsistent and has lots of loopholes that allows customers to receive a much deeper discount than intended, in some instances customers were able to receive 100% discount. In other instances, customer will not receive any discounts at all leading to countless abandoned carts and which results in thousands of dollars in wasted marketing expense because of the advertised incentives are not delivered The support team suggested for us to disable all of the checkout shortcuts and despite following all their instructions, we're still having all sorts of Inconsistent results. This is been going on since 2018. It's time to move on and find a reliable solution that actually works.

This app is a no brainer for abandoned carts and upsells! "Joe" the developer of the app is an extremely helpful guy and always prompt and professional! Been doing business with him for almost a couple of years now with another app "Cartback" and his technology always delivers. Highly recommended!!

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow. The support team is outstanding and extremely prompt as well. Overall, highly recommended!