SOÉJU online store (ソージュ オンラインストア)
Japan
Reviews (9)
サポートが大変親切で、いつも力になってくれます。
Really nice app and great support & development team! We had a few minor customizations we wanted to tailor the tool to our business, and the team responded quickly and effectively. Now, we’re using Synctrack to handle a higher volume of returns and exchanges, and it’s working perfectly.
Developer reply ·
🎉 Thank you so much for the kind words! We're thrilled to hear that Synctrack: Returns & Exchanges is helping your business manage a higher volume of returns smoothly. Our support and dev team loved working on those customizations for you — it's always rewarding to see the results in action. If you ever need anything else, we're just a message away. Thanks again for your trust! 🙌💙
Great Support!
Developer reply ·
Hi SOÉJU online store (ソージュ オンラインストア), thank you for this review! We are really happy to hear that our team was able to provide a great experience. If you ever need assistance, feel free to contact us anytime. Wishing you all the best!
So fast response and helpful for me! Thank you for the great service!
Still on the test using phase but app seems working great and customer support answers very quickly and helpful!
導入時はもちろん、導入後の顧客コミュニケーション含め手厚く・クイックにサポートいただけました！当たり前ですが日本の会社さんなので日本語で齟齬なくスムーズにコミュニケーションできた点もありがたかったです！ レビューありがとうございます！導入初月でLINEのID連携数は1,000人を突破、LINEメッセージのクリック率も30％前後と数字でも貢献できて良かったです。ID連携したお客様へパーソナルなコンテンツの配信などこれからもサポート致しますので、引き続きよろしくお願いいたします。
It seems to be a quite mature return app. hope your team can add one feature: - let customer choose refund and exchange at the same time in the same order - limit customer from applying several return requests per "item"
Developer reply ·
Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one. Regards, Nitish Team Returns Center
日本語アプリでシームレスにアフィリエイト連携ができるとのことで導入しました。管理画面もシンプルなUIで直感的に操作ができました。またCSもしっかりしていて、スピーディーに返答をいただけました。今後機能拡張を精力的に行われると思うので期待も込めて☆5です。
Great app, great customer support! the price is nice and the process of installation was quite smooth. you can do it without engineeer
