Makemake Organics
United States
Reviews (5)
best app to connect various marketplace
This is the worst app experience on the Shopify App Store. It keeps malfunctioning, causing us to lose thousands of dollars in ad spend due to abandoned carts. We've spent the last four days working with support—while they temporarily fix the issue, it breaks again shortly after. I'm actively looking for a replacement app and strongly recommend you do the same.
Great app. Super helpful team of developers who are open to feedback and improve continuously. Highly recommended.
The app pops our many inventory errors. During our BFCM sale, we ended up overselling in 2 out of 5 orders leading to major customer dissatisfaction. This is unacceptable.
VIOLATES YOUR AND YOUR CUSTOMER'S PRIVACY LAWS. BEWARE - If you are using this app you are breaking US and EU laws. This app stores all you customers email data, as confirmed by their service rep (I dont know what other details). To verify this claim, you will see that even if you change the email associated with the order, the App will use the old email id from "their database" to verify the return. This is scary, shocking and should not be allowed by Shopify.
Developer reply ·
Thank you for your Feedback. It is unfortunate to know that you didn't have the best experience using our app regarding create a return request after updated an email. For that we've shared the steps so that you can update the contact information in Shopify and it will be updated on Returns Center as well automatically . Also, I would like to inform you that we are really concerned about security & privacy of our merchants and their customers. All data are stored on the cloud through Amazon Web Services and Google Cloud Platform only for few days. We really work hard to make our app user-friendly and provide a great support experience. We are also waiting for your revert on an email for a quick fix of this issue. Regards, Team Returns Center
