Gadcet UK
United Kingdom
Reviews (7)
We are extremely pleased with the outstanding service provided by Searchanise and their dedicated team. From the initial setup to ongoing support, their responsiveness and professionalism have been exceptional. The app itself is packed with powerful features that significantly enhance the search and filter functionality on our store, delivering a faster, more intuitive user experience for our customers. Searchanise has made product discovery much more efficient, helping us boost engagement and improve overall conversion rates. We particularly appreciate the customisability and how seamlessly it integrates with our existing setup. We highly recommend Searchanise to any business looking for a reliable and feature-rich solution for search and filtering. Their excellent service and well-designed tools make a noticeable difference.
Developer reply ·
Thank you from the bottom of our hearts for this amazing update for your review! We're thrilled to see that after your previous review back in 2023, you found even more kind words about our service and our product in general. It means the world to us! Feel free to reach out to us anytime. We will do all we can to help you with any questions. Best wishes, Searchanise team
Great customer support
Developer reply ·
Thank you very much for your review!
The issue has been resolved. My experience with Puppet Vendor's multi-vendor marketplace service has been mixed. Initially, the platform was invaluable as we expanded our business and onboarded more vendors. It streamlined our operations, and their customer service was responsive and helpful. However, over the past three weeks, we have faced serious issues. The system has been running very slow, preventing our vendors from accessing the portal and severely hampering our ability to fulfill customer orders promptly. Despite ongoing communication with Puppet Vendor's support team, the problem remains unresolved. Consequently, we are now exploring alternative vendors. While Puppet Vendor has its strengths, any new potential customers should exercise caution, especially if scalability and reliability are critical to their business.
Developer reply ·
Hi, UPDATE: The issue is now resolved. It was a user error where by the user uploaded logo size that was significantly larger than the dimension suggested by Puppet Vendors causing massive delays in load time. The PV team resized the logo for the user and fixed it. Thank you for your feedback here and sorry to hear that you have been not having the best experience so far. We take these seriously and are in constant communication with your team to resolve them. Some issues may simply take longer than others but they will be resolved. We appreciate the impact this might have caused and apologize for this. Rest assured that a resolution will be released shortly.
Excellent customer experience—very helpful! Even if you have basic knowledge, they are still incredibly supportive.
Developer reply ·
Thank you so much for the review! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
