ASRV
United States
Reviews (10)
Top tier merchandising tool. Has every option you can imagine for constructing logic-based automations. Definitely recommend.
Prior to utilizing Redo's services, we were partnered with Loop for all returns. We experienced the worst customer support at Loop when issues arose, which was one of the main reasons we decided to switch to Redo. Our experience with Redo has been nothing short of incredible. Their ENTIRE team is extremely responsive, attentive, and helpful; if there's ever an issue, they fix it immediately. Their platform is easy to use and allows for customizations to ensure that the return, claims, and warranty experiences align with your company's branding. 100/10 would recommend Redo!
We have been using Kount for a few years now, and we couldn't be more pleased with their product and their support team. We have been working with Olaia, and she's one of the best account managers we've ever had the pleasure of working with. We've tried a few different preventative fraud platforms in the past, and nothing compares to the capabilities that Kount provides. Our fraud has been significantly mitigated since signing up with Kount, and we plan on partnering with Kount for years to come.
Customer service team is amazing, and the product itself is very intuitive. Shout out to Ivan, Casper, and Edgar for the continued help!
Developer reply ·
Hi! Thank you for your review! We'll make sure to pass along your shout out to Ivan, Casper, and Edgar. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help! ~Milosz / DataFeedWatch
They are always extremely helpful and respond in a timely manner. Super grateful for the support staff at Gorgias that answers all of my (probably annoying) questions!
Keith has been very helpful in answering all of our questions and follows up quickly. Overall, we're very satisfied with this app, and so are our customers!
Just installed the app was such an easy integration. Had a few small questions which I asked in the chat and I was responded to within seconds from Jack. Very impressed and excited to see how it goes.
Developer reply ·
Hi Jay, Thank you for the lovely review, we do appreciate it. We'll always be here to help if you need any further assistance. Best, Jack
Extremely easy to use from an internal standpoint, and the developer is quick to answer all questions and is open to suggestions. Also, it's extremely easy to use and navigate from the customer's perspective allowing for a seamless purchasing experience. Highly recommend!
