TenTabs
India
Reviews (5)
Hi, We tried several mobile apps for our Shopify store and none of them satisfied all our requirements. Finally, MobiVogue helped us create and deploy the App that not only met all our requirements, but also we could do so by saving money as it is one time cost rather than monthly subscription. We recommend MobiVogue to any shopify store owner looking to offer mobile app to their customers.
Great support team :) They really helped to fix the issues . Really appreciate the support team. I would rate 5 stars
Excellent customer service. Andrijana from their team was extremely helpful. Great app and we look forward to using for long time to come.
Developer reply ·
Thanks so much for the 5-star review 🌟So happy to hear you got the support you needed, and I'll be sure to give Andrijana a shout out!
Shiprocket team without our approval changed our plan from Basic to Advanced plan and sent invoice of Rs.12744, and our account was suspended as payment was due. As we were not aware why this invoice was sent we contacted customer care to reverse back to Basic plan and revoke suspension. There was no response from the team, we were forced to pay this invoice as it was affecting our dispatches. Its been more than 7 days that the ticket was raised we have not got any resolution on the downgrading back to Basic plan. Very poor customer service.
Developer reply ·
Dear TenTabs, We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly. Team Shiprocket
Excellent support provided by swym team. Fixed the issue that I was facing Happy to be a customer of swym. Highly recommended.
