← Merchants

Fuzweb

Canada

Reviews (6)

★★★★★
Shopify

This App and it's fantastic customer service are to be highly recommended, we have been shop owners working on Shopify for 3 years now and this is the BEST customer care we have gotten from ANY App Period! They are quick to reply and even quicker to resolve any issue we have had. HIGHLY HIGHLY RECOMMEND, thanks especially going out to Ahmad for his most excellent customer service, we noticed that our reviews were not posting ... once again Shopify made some changes in their system WITHOUT informing their paid subscribers, and this caused the reviews to NOT post... we contacted Areviews and they immediately got back to us and resolved this within 20 minutes keeping in constant contact whether it is day, night or weekend. I cannot emphasise how impressed we are after dealing with many App developers whose Apps have created chaos in our business platform causing loss of customers, income and Google SEO... we are very happy that finally Shopify has at least ONE App that not only works but the developers work too...

on Areviews ‑ AI Reviews Importer · 23 days using the app
★★★★★
Shopify

Great app ! I love it! Great support! THANK YOU!!!

on Wiser AI ‑ Upsell & Cross Sell · 6 days using the app
★★★★★
Shopify

I have no doubts. This is the best app and the best customer service I have tried after 3 years of working in shopify. Thanks guys!!!!

on Meteor Mega Menu & Navigation · About 2 hours using the app
★★★★★
Shopify

Great app. My favourite app. So.....I have no words! THANK YOU!

on Hextom: Bulk Product Edit · 3 months using the app
★★★★★
Shopify

Update on this negative review from a one star to a five star!!! After I posted this review Lillian from Modalyst quickly reached out to me and diligently sorted out every single issue I had mentioned to my full and complete satisfaction. In this world where many big name business simply take your money and run it was truly refreshing to find a company with such thorough and competent customer care follow up. Very disappointed in this platform. Several weeks ago an international customer placed an order and I never got confirmation that the order had been shipped or when it would tentatively arrive, I still don't know if customer even got it, there was no reply to the inhouse email I sent, secondly a customer placed an order and paid via PayPal, we also are supposed to be able to make our purchases and pay using PayPal however when I went to pay a screen popped up advising me that the particular seller did not accept PayPal as a method of payment, and again when I sent an inhouse email inquiring into this situation I am still waiting for the reply. After three days with no clarification I have cancelled this order and hope Modalyst will not take their commission as this item was of a substantial price. I have spent countless hours of valuable time setting up this business and a lot money paying for apps and monthly membership fees just to get such shoddy customer service from this company. I am not impressed.

on Modalyst: Dropshipping · About 2 months using the app
★★★★★
Shopify

Yes, I love this App, works great!!!

on Amazon Importer Spreadr App · 10 days using the app