Modalyst: Dropshipping
by Modalyst · launched
View in Shopify App Store ↗Reviews (64)
A server error has occured, During sign up.. both on shopify or direct to there page... Not going to use them...
Be very careful before you upgrade your account. If you ever want to downgrade back to hobby it's next to impossible unless you uninstall and you'll lose all of your imported products, even if you're below the 25 free product limit. Support will give you the run around and tell you it's not a problem, but it is.
INVENTORY SYNC ISSUES! I AM ONLY PAYING THE APP FOR THE BRANDED ITEMS! BUT ALL THE PRODUCTS SHOWS ZERO OUT OF STOCK WHEN YOU SYNC THEM ON SHOPIFY! I WANT MY FULL REFUND FOR THE WHOLE YEAR!!!
Sind die typischen Alibaba-Produkte. Sorry nicht dass was ich will. Leider muss man sich erst anmelden bevor man sieht was sich hinter der App versteckt
Deleting App due to inventory issues and bug issues. I pay monthly fee and buy UPC number for each product which causing me to lose money now. My business is going a different way now. Warning to Other, you will pay monthly fee, but you're not allow to purchase item for the customer. I had to cancel two orders due to vendors not having PayPal set up. We have officially deleted the App as of 2/28/2023. No change
This app allows stolen art to be sold on people's websites and refuses to take responsibility by removing these vendors who sell infringed art
I've made 3 test orders before going live. Out of those three order only one supplier delivered: 1. Supplier: Received the item but with promotional flyers (which is against the Modalyst policies) 2. Supplier: Got a refund after filling out a dispute on PayPal 3. Supplier: Never received the item nor got a refund In my opinion Modalyst doesn't make a quality check on their suppliers. Even Jose, the supplier manager at Modalyst, couldn't make an impact on those suppliers. The only positive thing so far was the quick customer support. You always get an answer, that's why I gave 2 stars. Otherwise the service isn't really reliable, at least not in Europe.
Watch dropship addresses when placing aliexpress orders. My first order mixed customer address information with other customers. Had I not been verifying addresses on aliexpress, my customer would never have received their order as the address that synced was not correct. Shipping is quicker on aliexpress with the use of Modalyst. Keep eye on shipping addresses. Will update review after a few more orders are placed.
Hello Jill! John W. at treasures-4-u-2-day.com here. Thank you! for the welcome wishes email. it is a truly wonderful thing for the owner of a company to take the time to appreciate her customers by reaching out with a very warm heartfelt welcome email. I wanted to take a moment to thank you for what you have accomplished providing dropship solutions that integrate seamlessly with Shopify. The added blockbuster power of Alibaba is a definite game changer. You should be very proud of yourself! in regard to what you have accomplished and I do sincerely thank you! for your kind courteous considerate and professional assistance. Cheers to your continued success! God bless you and family.
Love this app! Makes drop-shipping a breeze, even for beginners. I just installed it today, and was up and running in minutes.
I have used this company for over 3 years and was able to get a great deal and love how they are adding new features to meet my needs. There are also great brands in this app.
Thus far we are satisfied and impressed with the app and the growth/ expansion of the company. We look forward to successful ventures and transactions with Modalyst.
Using app to build my brand...amazing to say the least...great option for CBD products that we have been looking for to offer our clientbase
One of the better drop shipping apps and I have not had any issues with the any of the suppliers. Especially homesnob and savoy active.
I was really appreciative of the product descriptions and the time it saves me. There are several things a merchant would find time-saving and convenient
I used this app to help me build my Shopify dropshipping business because it has an array of quality products! Modalyst helped me take my dropshipping business to the next level. I would definitely recommend this app to anyone looking to expand their products.
I am excited to get to work with Modalyst. Their product inventory is excellent. The use of their app is amazing!
I use this app to add product to my website. I love the different vendor options. Very easy to use.
Great app they have linked me with a great network of business and adding to my store has increased sales
Modalyst is very professional and responsive when it comes to retailer-customer support! They have tons of great products to choose from and affordable plans plus brand labeling. You just cant beat that:) TimeReproofPortraits Would recommend use of this app for products and getting brand exposure over most if not all dropshipping apps available:)
Suvon Corp. has been using Modalyst for a few months now and have acquired a license to add more than 200 items on our store called The Exclusive Store. Modalyst has allowed for a very easy-to-use platform as well as plan packaging that truly outshines its competitors. If you are starting with drop-shipping or even if you have done it for a while, we would recommend giving Modalyst a try (they have a great free plan as well that does not push you into any corners). There is a good variety of products and brands to choose from supporting Independent, Trendy and Name Brands. All in all, this is a great application to have in your store and the team is professional in their communications and friendly; Maria and Jill are a delight to work with and they have the energy to back it up! The platform allows to to contact suppliers, integrate PayPal and if you connect it with Shopify you can manage everything very smoothly and automated! All the best and looking forward to a beautiful relationship with Modalyst, Mathew Founder of Suvon Corp.
So far this app is really good. I love the ease of just adding the products you want for your store with just one click. There are so many products to choose from. I love that they paired up with a private label program! I can create my own brand.
This app is very user friendly and they provide get products. I would recommend this app to anyone looking to start an online store.
This app is amazing! The products that are available are of great quality. And the UI is very easy to use. I recommend Modalyst to any beginner in the drop-shipping world.
I used this app to do dropshipping with a Private label and is just perfect for my store, they contact me really fast and help me with everything to do.
Simple and good to use. Makes dropshipping very easy when starting out and the private label option seems interesting
I have had a decent amount of business with this app, and most of my experiences have been positive. As a fairly new company, they do have a few kinks to iron out, but they are always very responsive and helpful and I love good customer service. Give it a try! Extra business is always a good thing.
So far so good. I just got it. So, when I start making test orders and customer sales and I will be happy let you know. Great success to everyone! ;)
Developer reply ·
Thank you for the supportive and positive review! It's great to hear that you're having a good experience with the platform so far. If there is anything you need help with along the way, please don't hesitate to reach out to me (alain@modalyst.co) or our Customer Support team via live chat. Best of luck to you as well! - Alain, co-founder
Fatal and generic customer service. The providers do what they want and the custodians of the app do nothing. They only answer you with generic responses. They have you waiting 1 month saying the same thing for more than 8 times. F-
Developer reply ·
Hi Luis, I am very sorry to hear about this experience with our Customer Support team. I've communicated your feedback and we are discussing how to improve on managing issues like the one you presented. In looking at the history of your conversations with our team, it sounds like your frustration stems from the lack of clarity around how Modalyst works as a dropshipping app even though it's not listed as a distinct inventory location in your Shopify admin. If you're still interested, I'd be happy to go over this as well as any other questions you have about our company and how it works. Feel free to ping me off this thread. My email is alain@modalyst.co. - Alain, co-founder
L'app est très bien; la connexion est correct avec aliexpress . C'est dommage que la version d'essai soit que de 25 produits pas assez pour pouvoir faire des tests grandeur nature. Quoiqu'il en soit les produits sont de très bonnes qualité et les services expéditions rapide même sur des destinations outre-mer super. Autre remarque la gestion du suivi est bien synchro avec shopify mais il faut passer par le module Modalyst. Dommage qu'on y ai pas accès directement par shopify. Malgrès tout cela je donne 5 étoile car l'app est bien conçue et claire et simple.
In error I purchased the wrong plan and immediately asked them to refund as I didnt use it. I did not see my money returned at all. The issue was fixed after 1 hours . It probably was a misunderstanding .
Developer reply ·
Hi Diana, I am sorry to hear about this experience. I completely understand your frustration. I had a chance to look at the history of conversation between you and our Support team and I think there may have been some confusion when you requested to cancel the Hobby plan -- which is our $0/month option. I would be happy to send this over to you to evidence that it was likely an honest mistake rooted in misunderstanding. That said, I will work with the billing team to process your request right away. Please feel free to email me directly (team@modalyst.co). My name is Espin and I'd be glad to help further clarify any issues or questions you may have.
Modalyst is the one dropshipping company that responds to queries in a timely fashion. They keep me informed of changes and have OUTSTANDING customer service. April 18, 2020
Developer reply ·
Thank you for your positive and supportive review! We are thrilled to hear that you had an OUTSTANDING experience with our customer service team. Being responsive is central to the dna of our team and we will continue to build on those habits as we grow. If there is anything you need help with along the way, please don't hesitate to write us at team@modalyst.co or in our live chat box.
High Quality Italian and International Brands Finally. I have found this amazing platform, where you can find many different products and Brands to sell online. I wrote an email with many questions directly to the management and they replied after 5 minutes to everything I had asked in a friendly and professional way at the same time. I will use this platform 100%. I can affirmed that it is the only platform in the world that to date that sells important Brands with the dropshipping formula. I want to compliment them on what they have built. Bravissimi.. High quality products at a reasonable price! I recommend to all business owners worldwide who manage online business, to use this platform, ✔you will not regret it.
Developer reply ·
Thank you for your review! We are so happy to hear that you find the platform amazing and our customer support team responsive. Your feedback is very important to us, and we appreciate you taking the time to it with the broader Shopify community. If you have any questions along the way, please don't hesitate to reach out!
(UPDATE UPDATE REVIEW) I get a call from the local posted I owe postage of $2.19 for the Mom Jeans. I have to go to the post office to pick up the item and pay again. DO NOT DOWNLOAD THIS. THEY ARE HORRIBLE! VERY DISAPPOINTED. SHOPIFY GET BETTER USA DROP SHIPPERS PLEASE! (UPDATE REVIEW!) I thought I would give this one more try. I ordered the mom Jeans as a sample and then 5 days later it was processed. Then takes over a week to get my items. (8 days). The process is way too long. Still waiting for the Jeans to be delivered. If my customers would have to wait this long? The question is I thought this was USA drop shipping I guess it is not. Sorry Modalyst. I can not do a try 3. Very disappointed. Shopify needs more USA dropshippers for our online boutique businesses. (ORIGINAL REVIEW) The site is easy to use! Everything looks cute! This is the first time using Modalyst and very disappointed. I ordered the Maroon Sunglasses as a sample item. 1) The item arrived by USPS and I had to pay for additional postage in order to receive it (this is not good for potential customers). You had the items weight at 8oz and via USPS states it was 10 oz. I had to pay $2.19 2) The items received are incorrect. I ordered to Alicia Maroon Sunglasses and I received some weird hot pink & zebra print sunglasses. Nothing at all close to the glasses I have listed on my website. (again this is not good for potential customers). Please change my mind that this is not how all your products are being sent out & delivered?
Developer reply ·
Hi Robyn, Thank you for your review. I'm sorry to hear about your frustrations. We would love to understand in greater detail what happened so we can properly address every issue with the suppliers involved. For example, the shipping times. It sounds like there is a misunderstanding about how shipping times work. The denim item you ordered is from a supplier based in Spain. The item was shipped from Spain to the USA. This is international shipping, and it is written as such on the item detail page of Modalyst. Moreoever, I believe the item was received by you within 8 business days. If it was more than 8 business days, please let me know. From prior messages, I understood it to be 8 business days. If you were looking for super fast shipping, then our distributor of brand name items in Europe is the best option. They deliver in under 4 business days. With respect to the wrong item, we are sorry about that. That is certainly frustrating. Were you also underwhelmed by our Customer Support and response to the matter? If I recall, our Supplier team stepped in right away and helped connect you to the supplier. It was my understanding that the resolution was swift. If that wasn't the case, please let us know.
An absolutely HORRIBLE site/app, customer service, and tech team. I had the unlimited plan for 3 years now - paid $35 monthly payment each month to drop ship - One day they announced they are no longer working with THE MAIN supplier I had used - Meaning I can't import more items form this supplier but they promised all my imported items ( 15,000 ) will still be synced, And they said I still have to pay the full $35 for this service ( although I can't import any of this supplier items anymore ). I had kept paying full price because I wanted my 15,000 items to be synced with real stock quantity, And then I started noticing the orders my clients had placed at that time ware out off stock in the supplier website - And I couldn't fulfill them - had to refund money to all my customers, - I had complained to Modalist customer support - and was told that the supplier had blocked them - They are sorry - they can't sync with their stock anymore - Meaning I kept paying for service for 2 full months and got NOTHING . I asked for a refund for this period of time - and they agreed - but never got it till today ( it has been 4 months now ) - Also I demanded to stop the recurring payment for my unlimited plan - they said in order to do that I need to downgrade my plan - I tried to do that but got an error that I will need to delete all my 15,000 items ( that I had to spend A LOT of money on SEO to promote them by then) Oviusley I refused to delete them - their customer service told me - "that's weird - I will take "care of that for you And guess what - After one hour - I saw only had 7000 items left in my shop !!!!! I had contacted them said "Stop deleting my items ASAP" - they said " you wanted to downgrade your plan, didn't you? And then they apologized When they realized what happened and promised they will stop the process and will upload all my DELETED items back - And after 2 hours I took a look saw 0 items on my shop!!! THEY HAD DELETED ALL MY HARD WORK - and made me lose a lot of money !!!!! This is the WORST EXPERIENCE i had ever had by far !!!!!!!!!!!!!!!!!!!!!!!! If you want to build a successful online dropshipping Buiseness S T A Y A W A Y!!! There are much better apps with great and professional customer service like "Oberlo", "Aliexpress ". Do your self a favor and never go with Modalyst!!!!
I used this app to help me populated the site. Modalyst has a good selection of products. It is my primary resource for sourcing products.
I USED THE APPS, IT SEEMS TO WORK PERFECT. NO ISSUES YET. LOVE IT. IMPORT HAS BEEN EASY. WORKS SIMILAR AS OBERLO, BUT A LITTLE MORE PRICY.
Developer reply ·
Thank you so much for your review and feedback! We're thrilled to hear it's working perfectly so far. If you have any questions or concerns along the way, please don't hesitate to reach out to us directly via our live chat or via email (team@modalyst.co)!
This app idea is good but it has lot of shortfalls. The vendors keep changing. There is low inventory most of the times. Named brands generally have only 1 -2 items in stock anytime and are only sold at retail price. I have checked it so may times now. Second this app is high risk if you are just starting. Since fashion apparel industry is very high competition and saturated to the lowest margins. Selling products of this app becomes more challenging due to three reasons: 1. Inventory is generally low. 2. Pricing is generally retail price + Shipping fee can go as high as $15 + order processing to delivery 20 days average + 5% transaction fee they charge (even when you have paid for year) (you also pay 2%-4% transaction fee to payment provider + 2% to Shopify these bring down your margin ). 3. High risk of you loosing your ad spend - this can be due to the low stock inventory they have. It's my experience. Also, most vendors always offer out of fashion stuff at high retail price so making a reasonable business out of this app is a tricky one. Recent update have also ruined how the app used to work before. Now it don't even push products to store and keep showing blank error or say products syncing in process. Customer care is difficult to get in touch with. It might have potential but Not an app I love any more.
This app lets you import content from wish.com, and another obscure fashion site. Wish.com is known to have extremely low quality stuff with long shipping times. This app is properly executed from an engineering perspective, but functionally useless and morally questionable.
Terrible platform experience, and I've paid for highest level to access. I have to go through the individual sites to download product. When I import from modalyst, products don't show up even though they say they are importing. I've reached out to customer service and I've heard back but not an answer just an acknowledgement. I would seriously suggest you use the free only and test out thoroughly.
new user, just insatall the app, quite easy to use and lots of great products for my dropship store
I've been operating my business for about 2 years now, and have found so much headache and heartache in sourcing, waiting, and risking it all every day to purchase inventory. With Modalyst, I'm able to free up so much time and take the guesswork out of my headspace.
The App is so easy to use. With just one click, I have all the products I want listed on my store.
DO NOT USE THIS APP!!! The All Over Print shirts cost $19.95 on the suppliers website, and I can't even put them in my store for that price. The same holds true for all of the ones that might be relevant to my niche. This is the biggest SCAM. I wish I had not paid the $150 earlier today just to turn around and realize I had been SCAMMMMMMED.
I like what I see. They have a lot of products. Some are price high other are price low. You have a choice to pick what you would like in your store. If a product you pick is not selling you can say by by to it and replace it with another products without paying to do so.
Giving this app 5 stars is an understatement. i absolutely love the easy access around the app. I recommend this app to everyone from 18 & over, i feel like the boss I am.
I have been trying order a shirt for 2 weeks. One supplier PayPal did not work. Another supplier has received my money but refuses to ship my product. I like Wish and SHEIN. The independent brands are horrible and I am removing them from my store. My experience with the Independent brands will give my store a bad name. They need to be more careful in screening suppliers.
When I first started dropshipping, I was worried about finding a platform that can provide me with endless products to stock my store. Then I found Modalyst, and I have been content since. I have got a wide variety of good quality products to choose from at affordable prices so am happy. I would recommend Modalyst to anyone looking to start a business.
Hi Modalyst, it's my first experience with the site and I'm very excited, The site is easy to used, very friendly and organized. The brands and products you have are of all kinds of taste and preference. The support and attention to the user are wonderful. Modalyst is amazing!
I really don't understand, if everyone can find products at shein? What is the difference to sell them? They are already selling same price even sometimes cheaper than item's cost price. Where is our wholesale buying prices? System is offering for the products to sell $35 which is already shein is selling from $10, it is not make sense. Please tell me if I'm wrong.
Brilliant app Very easy to source and to sync to your shop
app work well some suppliers are just soso some are good choose wisely
Sexy! Try this Awesome app to put quality products in our store. it'works
This is the best drop shipping app I have found for the fashion industry. Very easy to use. I can add and remove items in my Shopify store in seconds. I have done very little drop shipping due to the fact that I don't like having the fulfillment out of my control. There is nothing more embarrassing than having an order that can not be fulfilled. But I do like to do some drop shipping because it not only helps with cash flow, but it also gives me the opportunity to experiment with different types of clothing, shoes and accessories and also different price ranges to see how the customer will respond without having to take the risk of owning the inventory. The Modalyst app tracks inventory in real time to prevent fulfillment (out of stock) issues. Besides that, Jill and her team vet the suppliers closely and if they don't met their standards on order fulfillment they are no longer allowed on the site. I would recommend this app. Easy to install and very easy to use.
It is such a joy to have an app like Modalyst to provide dropship suppliers, this app has saved me a lot of time researching dropship suppliers. It is a great asset to my business. The suppliers are some of the most astute brands in business. Thank you Modalyst for this great app.. Glen Dawson Proprietor www.mahoganyfair.com
I use Modalyst frequently and I enjoy their products. I would recommend it.
Update on this negative review from a one star to a five star!!! After I posted this review Lillian from Modalyst quickly reached out to me and diligently sorted out every single issue I had mentioned to my full and complete satisfaction. In this world where many big name business simply take your money and run it was truly refreshing to find a company with such thorough and competent customer care follow up. Very disappointed in this platform. Several weeks ago an international customer placed an order and I never got confirmation that the order had been shipped or when it would tentatively arrive, I still don't know if customer even got it, there was no reply to the inhouse email I sent, secondly a customer placed an order and paid via PayPal, we also are supposed to be able to make our purchases and pay using PayPal however when I went to pay a screen popped up advising me that the particular seller did not accept PayPal as a method of payment, and again when I sent an inhouse email inquiring into this situation I am still waiting for the reply. After three days with no clarification I have cancelled this order and hope Modalyst will not take their commission as this item was of a substantial price. I have spent countless hours of valuable time setting up this business and a lot money paying for apps and monthly membership fees just to get such shoddy customer service from this company. I am not impressed.
Ok, this is an AMAZING piece of software Long story short, it saves you in so many ways! Just check it out and the price is very reasonable considering what they do. Very easy to use and set up, plus the customer services is great! Thank you so much, guys x