ChoKoLids
United States
Reviews (5)
The support team was incredibly helpful and responsive, addressing all of my questions and concerns promptly. Setting up the app was a breeze, thanks to the clear and intuitive instructions provided. Additionally, the app boasts a wide range of features that cater to various needs esp. for bulk orders, making it a versatile tool. Overall, my experience has been overwhelmingly positive, and I highly recommend this app to anyone looking for a reliable and feature-rich solution.
Developer reply ·
We're delighted to hear that you've had such a positive experience with MultiVariants! It's great to know that our support team was able to address all your questions and concerns promptly, and that the setup process was smooth for you. We're also pleased that you find the app's features, especially for bulk orders, versatile and useful. Your recommendation means a lot to us. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing MultiVariants and for sharing your positive experience!
This app have the cleanest UI among the apps we researched. When choosing an app, we prioritized the four things in our search: --- 1. Clean UI Among the filter apps we researched, this app has the cleanest filter menu. 2. Merged color option This is the most important part for us. We have a wide range of colors for each product, so we didn't want all the colors to be displayed in the filter. However, this app offers a merged color feature, allowing us to select 10 colors as reference points and categorize all our colors. The only downside is that not all listings are displayed in color, so if there are multiple colors like Black and Black denim, only one color is chosen to be displayed for each product, which is disappointing. 3. Customizing filter menu We wanted to customize menus that weren't provided before. Moreover, we wanted these menus to be implemented with checkboxes like other menus, so users could easily click to view them. We requested customer service to solve this issue with our store-specific coding. 4. Friendly customer service Initially, it was difficult to get in touch, but we continued to contact them via email, messages, etc., and they made efforts to address the issues we encountered. We are grateful for their efforts to provide answers and resolve issues to the best of their ability. Thank you very much.
Developer reply ·
Thanks again for choosing our app and for your constructive feedback. We're delighted to hear that our app's features are meeting your needs effectively. We strive to provide excellent service and are committed to ensuring smoother interactions in the future.
I highly recommend this app. - After downloading and testing all available bulk discount apps, I found that this app has the cleanest UI and functions the best among Shopify's bulk discount apps. [1. Compatibility] We are very sensitive to conflicts with other apps regarding bulk discounts and have verified through testing that this app is compatible with other pricing apps. [2. Per Price Feature] One of the best features was displaying per-price pricing. This app is the only one that offers this feature among all other discount apps. It was evident that the developers considered the customer's perspective when designing the UI and providing services. Setting up features and configuring the app is also very convenient. [3. Customer Service] They responded promptly addressed our feedback and requests. Since we are a small company without dedicated developers, we mistakenly attributed website issues to this app and requested assistance. They kindly resolved the issue as part of their customer service. I'm truly grateful to the developers for their hard work, prompt responses to my inquiries, and excellent service.
First and foremost, I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired. . [1. Dedicated wholesale section / B2B, B2C combined store] What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality. . [2. Features] The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads. . [3. Prompt feedback and customer service] The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service. . They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.
We've been using this app for almost two years now. We are very satisfied with the app for several reasons: 1. Quick email responses and support center assistance: When setting up the app, if we had any questions or encountered issues, the support team responded promptly, usually within a day, and worked diligently to resolve our concerns as quickly as possible. We are truly grateful to the dedicated individuals who have helped us. 2. Easy-to-use UI: The user interface is well-designed, making it very easy to use. We didn't encounter any significant difficulties during setup. We understood it easily and have been using the app very effectively. 3. Variety of styles: We can customize the swatches for each product and easily switch between styles. The settings for customization are straightforward, allowing us to make changes without needing assistance from an app developer. We researched and tested numerous apps related to variations, but we concluded that this app is the easiest to use and the best. We are still satisfied and using it well. Thank you so much.