WANDRD Store

I've loved working with the Okendo team. They're responsive and so on top of things.

Amazing invoice application that helped our team (1) save time, (2) create professional invoices, and (3) keep track and accurately report VAT on invoices to our customers in the European Union. In addition to the functioning of the application, the form and design of the invoices cannot be understated. The professional and stylized invoices match our brand image and add a nice professional touch to one of the final touch points with our valued customers when an order is completed. We also had an initial meeting with the Sufio team during set up and they were extremely helpful at answering our questions and verifying the application had the features that we were looking for (specifically reporting VAT rates that vary across the European Union).

Better information results in better decision making. Less time spent performing manual tasks means that our customer service team can also focus on interacting directly with our customers. This application has been great. A simple tool to alert our customer service team orders that meet certain criteria - most importantly for us, high-value customers and fraud alerts. I had a minor misunderstanding with how to use the application, and the customer service and interaction was top notch. A resolution was reached. We have installed this application on multiple Shopify stores and it has saved our team a significant amount of time. Thanks Joe & Oder Automator Team!