← Merchants

Gentle Doves Flower Shop

Thailand

Reviews (13)

★★★★★
Shopify

I use BundleX to offer an eco-friendly wrapping option on my flower shop's bouquets, and it fits my needs perfectly. The customization is excellent: I could match the offer panel to my brand colors and change every piece of text. The support is outstanding. Marius explained how to make the offer optional so customers can choose it or not, and when I found that add-on links opened the English page on my Thai storefront, he fixed it for my store within about 30 minutes. Fast, friendly, and clear help, on a free app. Highly recommended!

on Bundlex Product Bundles Upsell · About 1 year using the app
★★★★★
Shopify

It's unbelievable how much more valuable Shopify Inbox has become now that Shopify has integrated its AI agent. This update is a complete game changer for online stores. What impressed me the most is that the AI automatically syncs with all of my products and pages, so it has a thorough understanding of my store and can answer customer questions with surprisingly accurate, store-specific information. I also love how customizable it is. I can tailor the AI to match my brand's voice and business needs instead of settling for generic responses. Customer conversations feel much more natural while saving me a huge amount of time. Update: Shopify confirmed and is fixing both bugs I flagged below — the Thai product-link locale issue is already resolved, and the timezone fix is in progress. Appreciate the fast, direct response and the transparency. One tip for other merchants trying this: the persona box gets a lot of attention, but in my experience, the accuracy of the AI's answers comes just as much — maybe more — from your store's FAQ/Knowledge Base content. The persona controls how it talks; your FAQ content controls what it actually knows. If your delivery policies, cutoff times, and common questions are written clearly and kept up to date there, the AI reasons from real facts instead of guessing. Worth investing time in both, not just the persona. Bugs I found (for anyone else troubleshooting): Product links in non-English conversations were resolving to the English product page instead of the localized one — now fixed by Shopify. The agent's time-based answers weren't using the store's actual timezone — fix in progress. I'm genuinely impressed with this update. If you run a Shopify store, you should definitely give the new AI agent a try — and don't skip the Knowledge Base setup.

Developer reply ·

[EDIT] The fix so the product links preserve the storefront language has gone in. Hopefully it resolves that specific problem. Thank you for the thoughtful review and detailed examples. We’re glad the Inbox agent is saving you time while giving customers accurate, store-specific answers. We’re fixing both bugs you identified: product links not preserving the storefront language and time-based answers not using the store’s timezone. Thank you for helping us improve the experience for international merchants and their customers.

on Shopify Inbox · Over 2 years using the app
★★★★★
Shopify

Essential Loyalty is an excellent app that has really made my website shine. Overall, the experience has been fantastic; the features are great, and it offers the flexibility I need to fully customize the loyalty program to match my brand. What truly stands out, though, is the support team. They are incredible—always quick to respond, very helpful with any questions, and extremely fast at resolving any issues. Highly recommended for any store looking to boost the marketing!

Developer reply ·

Wow, this really made our day — passing the kind words to the support team! Lots of exciting updates ahead, glad to have you along for the ride.

on Essent Loyalty Program Rewards · 8 months using the app
★★★★★
Shopify

Incredible and thoughtful app. Great team service. Flexible customization. I love it.

on Essential Trust Badges & Icons · About 2 years using the app
★★★★★
Shopify

on Hoppy Bundle Offer, BYOB, BOGO · 7 months using the app
★★★★★
Shopify

Great app and even better support. The Essential Sticky Add to Cart works smoothly and improves the buying experience on our Shopify store. What impressed me most was the team. Zydrunas and Shammer went beyond normal support and helped adjust some CSS details so the sticky bar fits perfectly with our website’s brand and design. They paid attention to small things that many people wouldn’t normally bother with. I also like that the app keeps improving over time. It’s clear the team is actively developing it and listening to users. Really appreciate the effort they put into making it work well for our store.

on Essent Cart Drawer Cart Upsell · 7 months using the app
★★★★★
Shopify

My experience with the Essential App, especially for upsell and cross-sell, has been excellent. The app is already great on its own—there’s really nothing more to explain; you can try it yourself and see. I mainly want to use this space to express my gratitude to the development team. They are truly outstanding when it comes to customer support. Whenever I have a question about the app, I send a message and they reply very quickly. A special thank-you to Sebastian, who always responds promptly and helps me resolve any issues with ease. Wishing all the best to this amazing support team!

on Essential Upsell & Cross Sell · 6 months using the app
★★★★★
Shopify

I'm still new to Moose and currently exploring its features, but overall my experience has been really good so far. The app is easy to get started with, and I can see its potential to improve customer support on my website. I especially appreciate the quick and helpful assistance from their support team — Mabel guided me through the setup and even helped configure things for me, which made the process much smoother. Great support and promising app!

on Moose AI Chatbot & Live Chat · 4 days using the app
★★★★★
Shopify

I've been using Easify Box Builder for a while now, and I'm genuinely impressed. The app is extremely versatile when it comes to customization — I was able to tailor the box-building experience to perfectly match my store’s style and workflow. The support team is fast and responsive, and whenever I submitted a request or found a small issue, they fixed it very quickly. It’s clear they are committed to improving the app and helping merchants succeed.

Developer reply ·

Thank you so much for sharing your thoughtful feedback on Easify Box Builder! We’re really glad to hear that the app’s flexibility has allowed you to customize the box-building experience to match your store’s style and workflow. It’s also wonderful to know that our support team has been able to respond quickly and assist whenever you’ve needed help. We take every request and issue seriously, and your recognition of our efforts means a lot to us. We truly appreciate your trust and encouragement. Please know we’re always open to feedback and feature suggestions, as they help us improve Easify Box Builder faster and make it even more valuable for your store. Best regards, Easify Team.

on Easify Box Bundle Builder BYOB · 12 days using the app
★★★★★
Shopify

I installed the Super Currency Converter app recently. At first, I wasn’t very familiar with setting up multi-currency, and since the app is still quite new, there were a few bugs here and there. But the support team has always been responsive and helpful — they fixed everything for me, and now the currency switcher is running live on my website. I’ve tried several currency apps, but this one is by far the most customizable I’ve found. It’s clear the team has a strong vision for where the app is headed, and I’m impressed with how advanced it already is. Sometimes it may take a little while for them to reply, but once they do, the issues are resolved quickly and thoroughly. Overall, I’m very satisfied and excited to see how the app keeps improving.

on Hoppy Multi Currency Converter · 12 days using the app
★★★★★
Shopify

This Banner App is amazing! The customization options for banners and pop-ups are just incredible. From translations to targeting specific prospects, everything works seamlessly. I love how flexible it is. On top of that, the support team is fantastic. They’re always there when you need help, and they’re not just helpful but genuinely kind to talk to. Highly recommended!

Developer reply ·

Dear Gentle Doves Flower Shop, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io

on TA Banner Slider, Sales Pop up · 3 months using the app
★★★★★
Shopify

I sourced an app for a sticky cart on my website, and it’s absolutely incredible for my branding. The customization options are amazing, it perfectly matches my site’s look and feel. The support team helped me with an issue and fixed it in no time. Thank you so much for this clean, easy-to-use app!

on Sticky Add to Cart — Stickify · About 8 hours using the app
★★★★★
Shopify

The team responded so quickly—it honestly caught me off guard! But after seeing that they offer 24/7 support, I was truly impressed. I’ve only been using the app for a short time, but I already love it. The support team even helped me with custom CSS coding, which was superb. There’s also a translation feature that allows me to tailor the app for the Thai market—something many apps lack nowadays. Plus, the app is highly customizable to fit my brand, and I’m confident it will continue to improve with new updates and features. Thank you!!!

on Wishlist by Square · About 1 hour using the app