VRTX JAPAN
Japan
Reviews (4)
The feature in the paid plan is not working (Add survey answers as a tag to the order) . Customer support said "I have passed this along to our dev team, and it looks like they think that this feature needs to be rebuilt. I don't have an estimate as far as what that would look like"
Developer reply ·
As you are probably aware we've reached out to try to resolve this for you, so at this point I'll just respond here. :) Landon and I discussed - this wasn't well worded, and for that we apologize. What we were trying to communicate is that we're rebuilding the Shopify tagging integration, and it will be re-launching in March 2023. We don't have an exact date yet, but it's coming in March 2023. If you'd like to try to resolve this, we'll be here to serve you. In the meantime, I wish you and your business all the best! Jeremiah KnoCommerce CEO
Recommended! Feel like the Customer service staff is always there standing by and problems got solved in seconds.
Very good customer service. Helped me fix all kinds of issues (like page loading too slow or font type not consistent)step by step and cover all the details (considering difference among different devices..Android, iOS..).
Developer reply ·
Thank you so much for your kind words, we really appreciate it much! Our support team is online 24/7 and let us know if you need any assistance. I wish you a great day! Drake - PageFly Team
Feel it is more complicated and takes more to finish all the setups. The customer service is helping. Still on the way of figuring all things out.
Developer reply ·
Hello, thank you for taking the time to share your experience. We understand that setting up can feel a bit complex initially and we're glad to know our customer service team has been of help. If you're still finding it challenging, please don't hesitate to keep reaching out to our support team. They're more than happy to ensure the setup process becomes as smooth and as effortless as possible for you. We truly appreciate your feedback, as it helps us to improve our user experience. Thank you once again and we look forward to supporting you throughout your journey with us. From the Opinew team.
