TagtixRFID
Hong Kong SAR
Reviews (6)
The team is very flexible to accommodate all my custom needs and extremely responsive in making features happen. I'd say this is the best for owners or team who are AI Native as I can export all my conversations and make ChatGPT to update my knowledge base edits and upload them in bulk. Have replaced Tidio and it has helped us convert more visitors. AskVela definitely has better AI responses than Tidio. Also, the interface is intuitive. I like that there are many options for the chat bot UI customizations.
Saving us lots of time in handling low-effort customer questions. The only thing I could ask for is more reasonable pricing. I don't need that many smart AI chats since our customers' questions need only low effort to handle. But would prefer AI to interfere after a few automatic flow interactions. We didn't have many chances to try out the full capacity of Lyro AI after the quota is ran out on simple customer questions.
Developer reply ·
Thank you so much for your thoughtful feedback 🙏 We’re glad to hear Lyro helps you save time! Our goal is to help businesses reduce workload through reliable automations. We’ve also reached out to you via email to discuss this further and explore how we can best support your needs. Thanks again for sharing your experience with us! 💙
This app is the only app that has professionally done the custom work and made it compatible with my Impact theme perfectly. Timely response. Thank you Nicole!
Great support! They are responsive to all my detailed requests on custom css promptly and dev team is quick to fix.
Developer reply ·
Thank you so much for your kind review! We're really glad to hear that you've had a positive experience with our support team and that we've been able to assist with your custom CSS requests. It’s always our goal to be as responsive and helpful as possible, and we truly appreciate your patience as we work through the details. Our dev team will also be happy to know their quick fixes made a difference. If there’s ever anything more we can do to support you, we’re here for you anytime—24/7. Best regards, Easify Team.
The app is great in streamlining customers' need to track order. Huge boost for the customer experience. The support is helpful to assist with everything.
