Lash Line
Canada
Reviews (10)
Was very helpful!!! Will be using the app from now on!
Wonderful customer service, always so helpful with anything we needed!
Developer reply ·
Thank you for the lovely feedback! We're so glad our customer service team could be there for all your needs. 😊 Always here to help! - Kevin & Rivo Team
UPDATE: Rebuy was kind enough to reach out to us to help fix the issues we were experiencing. While this app didn't work out for our store in the end, their customer service is exceptional to ensure you are left feeling happy until it's resolved.
Developer reply ·
Thank you for taking the time to share this — your experience isn’t what we strive for, and I’m sorry to hear it’s been frustrating. It sounds like there were some gaps in our support and setup, and we’d really appreciate the opportunity to connect directly to better understand what happened and work toward a resolution. Someone from our team will be reaching out shortly.
Amazing customer support! When we submitted our ticket it said it could take up to 24 hours for a response but we received help within minutes. The team was so quick and helpful - they truly have the best support team. So happy with this app so far.
Developer reply ·
Thank you so much for the kind words! We're so happy to hear you're enjoying the app, and we’re here whenever you need us! 🤩
The support is always SO fast and SO helpful. Gena especially sent me exactly where i needed almost instantly! Love this app for sending photo or video reviews. Highly recommend.
Great app! Easy to use and awesome customer service. They did a free audit on how the app worked on our site and made improvements to optimize it within 24 hours! Super happy with this app!!!!
This app is a GAME CHANGER. and Andrei was so helpful in helping customize the settings to our brand and installing things for us. Definitely recommend!
Developer reply ·
Thank you for the great review! You are very welcome and it was a pleasure talking to you. I feel this is the start of a great partnership. Best regards, Andrei from Timesact
It's super easy to build beautiful pages, and their support specialists (like Justine Apacible) are AMAZING! She got back to me within 20 minutes, and helped me build a better page!
Developer reply ·
That's awesome to hear! Thank you for your review, I'll make sure that your kind words get to Justine! Karl | Team Lead, Technical Support
