SUVA Lapidary Supply

Fabrikator has been amazing to work with. Prompt support, and a thorough onboarding consultation to graduate us from a tedious google-sheets purchase ordering “system” to a fully predictive and data-driven method with the app. The app is easy to use and support has been eager to assist with any back-end time savers, receptive to app suggestions, and quick to reply to any questions. Reordering stock no longer takes an hour or more and I can be confident my quantities make sense based on actual sales data. Very happy we made the upgrade to our processes

We love Route. This has taken the hassle out of insuring our packages. We’ve had one claim so far and it was handled quickly and successfully per their policies. The customer files claims and the replacements are placed automatically, no more labor on the merchants unlike most solutions. Previously we used Shipsurance through Shopify and the experience kept getting worse and worse, with all of their policies being vague and optional, resulting in never knowing how long claims would take to be eligible and subjecting our customers to extremely long delays as Shipsurance dragged their feet for WEEKS. Route clearly states a claim timeline and so far have completely followed it. We’re glad we switched and are very happy with the coverage.

The app container is much more advanced and complete than most guides out there, and the support team was super responsive and hands- on helpful with getting it coded fully into my theme and things switched over from UA, including assistance with customizations I’ve done to the theme. It’s the only implementation for GA4+Shopify so far that provides JavaScript code that Shopify doesn’t strip down when pasting into the checkout settings and saving - most use an async js gtm or GA4, or script elements that Shopify no longer allows. The full container will still be useful even if/when Shopify finally catches up with native GTM integration for all plans. The only downside is that the presenter in the videos makes me feel inadequate about my hair.

Crazy to have an out of stock notification app for free! On top of that, the developer was extremely prompt and responsive to get the app functioning with my custom theme, even on a holiday! The button looks great and blends perfectly with my product pages, and the developer took extra steps to ensure emails could come from our own domains to provide a seamless and consistent branding for our stores. This app will take the burden off of us trying to keep up with notification requests in our email and a spreadsheet and automate notifying our customers who are waiting for a restock - a critical function in these days of supply chain delays and backorders. I am sure we were forgetting some customers when we received stock that had been backordered for an extended time - no longer a problem! Thanks for the extra help getting setup, and quickly!

These folks are really good at this. Between this and order printer, it makes a complete branding package. The guided installation makes a tedious process go quickly and the designs are a huge upgrade over stock code.

I was surprised recently to find out that shopify doesn’t send fulfilling tracking to PayPal, after several years in business. There were a couple apps to do the job, this app looked the most polished of the affordable options for the needed task. Confirmed 300 credits per month are free, with 1 shipping number synced costing 1 credit. This should cover what we need at the free tier, but should we go over the 9.99 per-overage fee is fair for the convenience at such a volume. Appreciate the prompt developer response to inquiries about how the credits system works, and the smooth installation for our needs to sync over tracking numbers.