Archiology
United States
Reviews (3)
Gorgias AI has been a huge help for our support team. In this case, a customer asked how to return lamps, and the AI responded clearly, accurately, and fully aligned with our return policy, so much so that the customer left a 5/5 satisfaction rating. The response was well-structured, polite, and asked the right follow-up question without creating friction. It saves our team time while still delivering a great customer experience. Highly recommend for any Shopify store looking to scale support without sacrificing quality.
Developer reply ·
Thank you for sharing this, team Archiology! We’re thrilled to hear the AI Agent delivered such a clear, policy-aligned response and earned a 5 star CSAT along the way. It’s great to know it’s saving your team time while keeping the customer experience strong. We truly appreciate the recommendation!
Developer reply ·
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
I've had a good experience with Google Shopping, and I was looking to add more channels to see if it will work well for my store. I reached out to CedCommerce support team, I explained what I need, my goals and expected ROAS. I encountered a professional team that made me feel comfortable with moving forward with them. Customer support that really cares for you and your business is so rare these days - thank you!! Every message I send is getting a speedy reply with information I can understand and digest. Performance is much better than I ever had, who knew Google ads would play such an important rule in my business. Best application 100% satisfied Great customer service Highly recommended Cheers to the team Cedcommerce
