Logpile
United Kingdom
Reviews (6)
Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you
Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you
Developer reply ·
We thank you lot for your amazing review. Your kind words motivate us to reach heights. Get in touch anytime! Thanks, Sowmiya LogBase Customer Success Team
Really helpful app and support, would recommend! Easy to use and very good for the price. Good addition to our website.
Very helpful support, assisted in moving the review carousel to the position we needed it within minutes
Always very helpful and does the job well. Would be nice if it was easier to change email templates and customise certain aspects instead of having to use a lot of code.
Developer reply ·
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Totally misleading charging structure. I am reporting this to Shopify. Be warned - you will be charged hundreds of dollars per month more than advertised!!! Do not install this app.
Developer reply ·
UPDATE: After deep investigation, we have found that this customer has been using our product for 8 months with top results, and this is the first time we are hearing about any issues with our product or our pricing. Our detailed pricing tiers can be found at https://www.limespot.com/pricing-calculator?plan=silver. We're sorry that this customer felt this way. -- Hello. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. It is in no intention for us to mislead users on our pricing. One of our teammates from the Customer Support team have tried to reach you at the provided phone number, but was not successful. Please kindly reach out to us at support@limespot.com, we value your business.
