Frontier Pharmaceutical, Inc.
United States
Reviews (5)
I am so appreciative of the help I received from the technical support team. I had an issue with how the Shopify Syncronization app was bringing the transactions into our QuickBooks. It was not their fault, it was just the way we have our inventory system set up. Although it took some time, it was not their fault. Again, it was the way our inventory was set up. They continued to work on it until all was resolved and now my inventory is much easier to handle thanks to all of their efforts. They stuck to it until it was exactly what I needed. The were absolutely great and attentive!
When I started chat I got a fast reply from a person, not a bot. They answered my questions well, and got me on my way quickly. Was a pleasure.
Developer reply ·
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
Selina was quick to reply and gave me a solution that solved my problem right away. Always great customer service on this app. Highly recommend!
Developer reply ·
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
This is a review for the absolutely outstanding support we received today from Justine. All I can say is "Wow". Talk about knock your socks off support; we couldn't be more happy and delighted with the help we received. Justine showed incredible patience, made sure she understood what we were trying to do and then provided the solution. If you're sitting on the fence about Zipify...jump off and start using it. Based on the support we received today, you'll be in great hands!
Developer reply ·
Hey everyone at Frontier Pharmaceutical! SOOOOO excited to hear about your experience with Justine. We passed it on to her to let her know how thrilled you guys were. Glad that everything is working well with Zipify Pages so far. We're excited to have you onboard with us! Just reach out if anything further comes up! -Team Zipify
We are really pleased with how well OrderCup works with our website and enables us to seamlessly create shipping labels via any carrier, as well as track information. Their support staff are always on hand when needed to answer questions and ensure everything is running smoothly.
