VIP Essentials Soaps & Candles

I already have a similar app, but one of my suppliers sent me a review request and I thought it was better than the experience for my current review app so I thought I would trial it. I needed assistance with one issue and Josh provided super prompt and friendly assistance (he did it for me), so initial thoughts are I will give it a good few months before uninstalling my previous app (disabled) but first impressions are great, and the review features on the site look great and already have received some review responses :-)

This isn’t my first loyalty app I have used, but so far it does exactly what I need for a small business. I can’t yet afford the costly apps with all the bells and whistles, but this one hits the mark. It’s straightforward and reliable, and I’m more than happy with it. Plus, their support team is prompt, friendly, and super helpful (thanks Paul)

OK have tried several, and this product had everything I wanted and more, and free. It is super easy to get working, but I have to admit I missed an obvious step, but they were super quick and helped me get it working and I could not be happier

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

OK I am fairly new to Shopify (have used other platforms for years) and have tried a few similar apps but some I just could not understand how to get working or they were difficult to tweak to meet my business needs. I have now been using Fera for a couple of months and I am hooked, easy to setup and easy to customise, and it must be working as I have been receiving more positive customer feedback than ever before.