GAIDAMA
United States
Reviews (6)
My company sends gift cards at the beginning of each month and Pete has been a great help! Thanks so much for everything!
I tried a few bundling apps before landing on this one, but they were either too complicated to get set up right or didn't do what I needed them to do or customer service wasn't responsive enough or they didn't have a nice looking, customizable user interface. This app does what I need it to do and is easy to set up and looks good from the shopper's point of view too. Customer support is also very responsive.
Developer reply ·
Thanks for sharing your experiences with our app and support team! 🎁 We really appreciate it.
Great app. Very effective. Very glad to have installed it. Have not had any app-related issues. I have reached out to support a couple times for help customizing widgets according to my Shopify theme. James and Warly were both very helpful and quickly addressed my concerns.
Developer reply ·
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
We are a small business that is growing fast. We recently migrated from WooCommerce to Shopify Plus in order to have access to cleaner and more effective e-commerce tools and the ability to more easily scale. Loop was one of the major influencers in our decision to switch. I am not a web developer but I do all of the web backend work myself. Of all the apps that I have used so far in Shopify (and probably including Shopify itself), I think that Loop offered the most comprehensive and easy-to-follow onboarding documentation. I reached out to Loop support a couple times when I got stuck or needed clarity on something and every time their support was extremely responsive, helpful, and patient (even when I was probably coming across as crabby - my own fault for trying to do too many things at once!). I was able to get Loop configured and running for the most part in just a few hours with a few tweaks here and there as the rest of the site started coming together over the next week or so. My assistant who helps with processing returns and exchanges is over the moon about how easy it is to use Loop too. We are definitely fans. Thank you for a great product and great service!
Developer reply ·
We absolutely love hearing this! Thank you for trusting us and we can't wait to continue working together! 🙌💙
Great app. Easy to set up. Looking forward to putting it to practice. Excellent customer service. Thanks guys!
Developer reply ·
Thank you for your wonderful review! We were happy to assist you and we look forward to working with you in the future. Please don't hesitate to reach out.