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First Salute

United States

Reviews (4)

★★★★★
Shopify

I have used Shippo for nearly every day for 5 years now with some months spending over 5kUSD in postage. Previously I liked it, my previous review for this app was glowing. It WAS a good app. Today I was forced into using the updated version and I had a terrible experience with it. Very slow, work flow is really bad, some labels had the incorrect postage, in a few cases it did not port over the entirety of the customers address. I have a litany of issues with the updated version, too numerous to post here. Unless I can roll it back, I will be looking for a different shipping app. Andy, Owner @ firstsalute.com silverdollarsalute

on Shippo ‑ Simplified Shipping · Over 7 years using the app
★★★★★
Shopify

I have never had any issues with this app. It is simple to use and easy for the customer to understand as well.

on CBB Shipping Rates Calculator · About 2 years using the app
★★★★★
Shopify

This app is easy to use however I encountered a number of problems. First off, my media looked just awesome in Corel, but when I loaded my imported media to the plugin, they did not look nearly as good. After running my new sliders for a day, I realized I neglected to check how it looked on mobile. Surprise surprise with the slider plugin installed my page was taking minutes to load, if at all. Very frustrating as this is my busiest month of the year and more than half my customers use their mobile devices so I ended up losing probably hundreds of dollars in sales. Support was responsive and explained that their plugin loads after all the other plugins on the site so one of my other apps was to blame. The fact of the matter is that with this plugin installed, my site would not load correctly on mobile devices. Support explained that average load times for the plugin on a page launch were 3 to 6 seconds. I am sorry but that is just really, really bad.

on POWR Image Slider & Carousel · 8 days using the app
★★★★★
Shopify

never once had a problem with this app, in fact it is very very handy. Great job devs! Andy firstsalute.com

on AfterShip Order Tracking · Almost 2 years using the app