HACKNEY NINE
Canada
Reviews (4)
Transfer went OK. The app does what it is supposed to do. Found the charges to be confusing initially. The developer has subsequently made them more clear now.
Developer reply ·
Hi, this is Guille from the Duplify app. We are sorry our app pricing model felt confusing. We try our best to be transparent about how our app works out. In short, our app provides you two options: one-time exports (where you pay a fee depending on which categories you decide to export), and a subscription service (meant to be activated once you have completed your export, it allows you to keep your two stores in sync). After your review, we have improved our app description. Thanks for proving your feedback.
I have had this app for a few months now. Does it's job well. The support team are great. Would recommend.
Developer reply ·
Thanks for your wonderful feedback! We take pride in helping your business grow in the world of eCommerce.
This app has been really useful. Special thanks to Vincent in Support for navigating us through the set up and the operation.
Products are OK, but customer service is terrible, probably the worst that I have experienced! I have been waiting for over a week to get a response to an issue. Sent out 2 messages, but nothing.
Developer reply ·
I am sorry to know about your experience with customer service support. We will surely work towards not letting this happen in the future. Your feedback has been noted. We will try our best to ensure that you experience the best customer support. We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@automizely.com Hope we resolve this for you as per your expectations and continue to provide you nothing but the best. Regards, Rupam Team Automizely
