Mama Coco

Very easy to use, many customization levers to meet various needs, and EXCELLENT customer service! I reached out with a handful of customization requests to better mirror the style of my website beyond the customization levers available in the app and they were able to accomodate quickly with great communication. I've already seen a few orders come in and look forward to many more to boost AOV further!

Loving this app so far! Although initially daunting given there is limited direction upon downloading the app, I quickly got the hang of it and reached out to customer support for any questions and customization requests I had to ensure the features blended with brand storefront look and feel. A+ customer support and already seeing sales roll in from upsells and product add-ons!

This app saved me!! The task of customizing barcode and sku details on a label for thousands of variants seemed so overwhelming until I discovered this Shopify app demo on youtube. Takes my gs1 barcodes which are already imported in Shopify. Can customize label to include sku and variant details. So quick and easy. Minimal work needed.

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful. 4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

Service is 5 stars - always quick and helpful responses. I put a 4 because the app seems to not work seamlessly with my site theme or other apps and I need to request assistance from support to push any changes live. But, they are always quick to respond - thank you!

ZERO stars. Despite the many negative reviews of feed syncing issues and money lost due to incorrect shipment rates provided to customers, I gave this app a try. Do not make the same mistake. The technical support shows no haste in resolving issues and minimal attempt in troubleshooting with little transparency. Time between my first ticket and the last correspondence from them (in which they finally showed signs of troubleshooting) was 7 weeks. Proving a complete lack of haste and disregard for customer service AND the satisfaction of my customers impacted by the EasyShip technical issues. Not to mention the money I lost due to incorrect EasyShip rates being displayed to customers...rates EasyShip refuses to make good since I refuse to reactivate their integration on my store given the above. I will absolutely not risk further customer dissatisfaction to my business and will be recommending others do not make the same mistake.