Spyder Industries
United States
Reviews (5)
Everything so far has been an awesome experience. We haven't had a claims or anything yet but our customers seem to really like the added protection offered through Route. Customer service has been great as well. Our account manager just reached out to us to show new features and to see how we were doing. He is very pleasant to work with. No complaints here. Thanks Ahseante!
Developer reply ·
Hello, Thank you for writing this wonderful review! We're thrilled to hear you have had a good experience using Route! Route prides itself on offering great customer service and we are pleased your account manager has been helpful. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help! Thanks, Bianca, Customer Service
We manufacture expensive products that are customizable so options that require conditional logic are required. It can get pretty complex. We'd been using an app by a big developer but any time changes had to be made to products it was always a clunky hassle. We were also using another developers expensive app as a product builder or visualizer tool but it had many issues on the back end that they couldn't overcome and any support, in general was pretty poor. We put up with it. So, we decided to give Custom Product Options a shot. It's shaping up to be a great replacement for both apps (which will save money). We are really leveraging the image customizer portion of the app. The level of support and responsiveness to questions or technical issues has been outstanding so far. Very impressed! Thank you. Update: Continue to be very responsive and helpful to requests - above and beyond. Recommended!
A quick and easy solution for a theme without a tab option built-in. Good support if the need arises too!
So far the app has worked very well in fixing Google warnings/errors in structured data for store products. Support is great at addressing concerns or issues. Recommended!
Nice app. Clean looking with nice animation. Responsive support too.