Melanin Minds
United Kingdom
Reviews (4)
Thank you Radly E for your help and fixing the issue. I had an issue with the location of reviews and a review page and it looks better. *can't leave a new review* Thank you Rhenant T for your help and fixing the issue. I had an issue with the star reviews on the product page in the correct position. Thank you Doner P - you answered all questions and solved the problem I needed help with. Although the automated system gave me the instructions, you still went out of way to to assist me by moving all my reviews from the current listings to the new ones. Its a shame that I cannot leave a new review. I love this app and never have an issue with using it. 08/07/2023 Thank you Arven S. - for creating the review page, I was stuck with making the page live.
I was using this app for 2 swatch colour products because Shopify has a quantity limit. I was unaware that the starter plan had changed to 1 product, removing the swatch colour option from one of my best sellers until a customer placed an order and I had to email asking for their preference. I have had to find another app, set up and start again from scratch. I was informed of the changes prior to this but I'm not paying nearly £10 just for a second option, I couldn't even open my 2nd option to copy the colour swatches until I upgraded. I don't usually leave reviews and long ones, but hope this helps someone before I uninstall.
Developer reply ·
Hi Alexandra, I sent you an email to your h****@melaninminds.com email. I'm really sorry for the frustration our app caused, especially with one of your best-selling products. Martin and I built Variant Option Product Options to help other businesses no hurt them. Just to clarify, our Starter plan has always included just one product with options since it launched over a year ago. We understand it’s easy to miss that and you didn’t realize the limitations. That’s on us to communicate more clearly within the app itself, and I have spoken with my partner on creating a message in the app. If you ever have an issue in the future please contact us. We are here to help. Jon Relentless Apps contact@relentlessapps.com
Febin was really helpful with setting up my appointment booking and making sure that everything was working correctly, answering all queries and following instructions on what I want to achieve. This is coming off the back of the online chat where I was told that I could create a booking system. Thank you Febin for your assistance on the zoom call.
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Really easy to use, straight forward and good options. Perfect for what I needed. Will use this app again.
