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Queen Custom Claws

United States

Reviews (4)

★★★★★
Shopify

Great way to add variants to my products. pricing is very competative as compared. here are the things that would enhance this product; 1. an Add on PRICE simply, not connected to a product...like Globo 2. a way to "activate" or 'Deactivate" an option set...or have it as a draft...rather than immediately publishing, or have to delete an element. this is why I usually create a test product to add the option set to first. 3.an Image or file upload feature 4. a little easier or friendlier interface. again Globo is much easier and user friendly here. The key feature why I DID NOT switch to globo....this app allows me to grab products based on type, vender, tag, etc...a number of ways to select specific or many products...where as this feature is only available with Globo's $20+ plan! And Variant Options app is a whopping $24 is you wish to have price add ons. so, for now I will continue to use this app as it serves my purposes. the conditional logic and selection rules is what keeps me here for the great price. admittedly I am experiencing technical issues with some new option sets ive created not showing up....but after the weekend im sure ill find help with their tech team

on Infinite Options · Over 3 years using the app
★★★★★
Shopify

bait and switch! first this app was free. then after a couple years they started charging. now they have changed the version I have been paying for....it now requires I switch and upgrade from my paid account...to a Pro version 2x the price. if we were with you through the developing stage and suffered some of your major hiccups ( I remember one bug that wiped all my pricing out). then you should be loyal to us long time clients. BAITING NEW CLIENTS WITH A 5$ account, that I guess isn't even offered anymore(?) only to later make them upgrade to the $10 app, not cool. as if holding back our access to an account we PAY for will be less noticeable or less outrageous if you raise our pricing in incremental steps. nope. im done

Developer reply ·

This review is completely false and misleading. To clarify, we've launched several new features recently, yet some are exclusive to Vela Plus. In order to give all users the opportunity to explore these features, we provided a FREE week of Vela Plus to ALL users currently subscribed to Vela Lite. There are no strings attached, no obligation to upgrade, and no "bait & switch." All users were simply given a free week to access ALL Plus functionality. If, after the trial week, a user does not upgrade, they will automatically revert to Lite. This was explained in detail via email and within the platform. Fortunately, the vast majority of users have welcomed the opportunity to explore new features for FREE, but we will make things even more explicit in the future.

on Vela | AI, optimization & more · About 3 years using the app
★★★★★
Shopify

*** UPDAT EOF THE UPDATE :). 1/27 AMAZING! AGAIN, ALEX WHO SEE RESPONDING TO ALL THE REVIEWS...HES ALSO THE GUY WHO DOES SOME OF THE INSTALL...ECT, WELL HE HELPED ME AGAIN! Ok, really annoying I know, however after all this work I did on installing new apps, I realize that my Shop theme was old and stale dated. My shop theme needed to be updated, and unfortunately any of the update transfer apps are not compatible with this version of my current app. Meaning, I had to reinstall everything, and also any additional app that I added or that had special codeing would not carry over! So yes you bet the people at wishlist king were gracious enough to update and redo the work they had ALREADY done with customization for my store. Not only that, they were able to do it on a version of my theme that was not currently live! That means I'm almost ready to launch the new updated version of my theme and everything will carry over with all the help! Since I've already had a lot of work to do with updating this theme I really appreciate how quick and easy it was for me to submit an email and have them already take care of it. thanks Alex! **UPDATE 1/7 Incredible service. I anticipated due to the weekend I would have to resolve some of the customization issues until Monday. Nope! I was contacted and assisted on the weekend very promptly. There were several iterations we had to go through before finding just the right tweak. I originally hoped this app had ability for us to do ourselves, however I feel as though the app designers have been very responsive and not just customizing the minor aesthetic tweaks I needed, but rewriting specific code to accommodate my store for variants I have (outside of the Shopify theme I bought.). they came up with a clever work around and specially designed a button and path for clients to take from the "favorites" page. I'm so happy with the straightforward app, and solutions they created for me. The integration matches my store look, and appears professional. the price of the app is minimal, and a great way for clients who like to shop for a bit before committing. they can come back and be reminded of where they left off....so its different and more permanent than relying in an "abandon cart" email. Clients can also send their wish list to to loved ones!!! This is sure to push sales for valentines and mothers day. the monthly cost is negligible....it willl pay for itself!! ______________________og review Great initial service! that Alex will be quick to set up and respond! the app- LIMITED So first, the shop owner doesn't have the power to customize at our level. Something as simple as button size, color, shape. Im sure that after the weekend someone will respond and most likely assist me with my request. However, it would just be so nice and easy to have access to making these adjustments ourselves. I would gladly pay extra to have this feature. This way we can make tweaks, look at it online, and make more tweaks should we not like the looks of things. In my case, I need to change the little heart Icon on top of the picture to a different color. It's not visible in my images because the default is black. Again I'm sure that this is something that they will fix for me, but it sure would just be nice for me to just get it done so that it looks nice and is working without being reliant on a programmer to do it. So I would say aesthetically we should have a little bit more control over such minor details Second, this app does not carry over all variants into the wishlist and through to the cart. This is true if you use a supplemental app for example, I use infinite options for some of the variants in my shop. While half of the variants from Shopify (such as style) push through to the favorites wish list, the other half including size and some special customization notes for clients to fill out did not. So if they push from the wish list through to the cart, all of this information is missing in the order. Requiring me then to circle back around contact clients and ask them to clarify preferred color and size.... Defeating the purpose of having infinite options. I'm hoping this will be something they are able to find a work around for. thus far they have been helpful. Perhaps its short sided of me to think this was the perfect simple & straightforward app to accomplish adding a "favorites" to. In actuality, each shop's nuanced needs and design make it way more complicated to find just the right app for your particular shops needs. If you don't have a need to personally stylized these buttons, or if you have no desire to cut and paste code into your store back end, or even if you have a small amount of variants for each of your items, this app would work perfect and it's a great deal! if you have more specific needs, I recommend chatting with them first to see if this app will work for you. Wish me luck as I hope to continue to use this app if it will integrate with all my store variants

on Swish (Wishlist King) · 22 days using the app
★★★★★
Shopify

MIND BLOWN! GREAT SERVICE! Hi I guess if you you actually get a full on programmer with your monthly service!? whoah! If any part of the design doesn't perfectly fit your layout, they'll be on it they will personally re-code and re-design just to fit your theme whether desktop or mobile. And they have the ability to make each different!!! Oh not to mention they updated a font to match my shop font! What to know before merging client history!!! This application offers quite a bit. I researched it extensively in comparison to four other major rewards apps. In reviewing all the apps, I focused on features pricing integration and ease-of-use for my particular store. Here are some things to consider. 1. If you wish that clients receive rewards for reviews, I believe Rivo Reviews App is the only compatible app. So if you currently have a review app that you absolutely love, consider whether or not this app is compatible. 2. Before on boarding past client history, consider how long your shop has been open. If you've been open for several years and this is your first rewards program, you could be importing thousands of dollars worth of coupons due clients. **work around is to not import client history, set everyone to an opening point value...and move forward. If you have a new shop with few sales, this shouldn't be an issue. Either way, I recommend asking for assistance with importing activity from a specific date if possible. HERE'STHE GOOD 1). If you hit a snafu, someone in their customer service or chat will assist you. More detailed issues may take a longer response time. Ultimately, if you have a very detailed issue you can see by the review process here, the operations officers are very responsive. 2) other than on boarding client information and points, this program is very easy to set up and customize. There are many areas available for customization, some features may require additional upgrades. For my needs the free plan was too limited, so I am currently on the $39 plan per month. I anticipate this rewards program will bring pay in repeat clientele. 3). You do have the ability to adjust what portion of a sale your client receives points for. I myself and I read and some reviews that some individuals noted the Point accrual included the cost of shipping. This can actually be adjusted in the settings, order, area of the app. So if you wish for clients to only earn points on the dollars that they spend on product this can be done. 4) If you don't already have an email marketing system or app, this application integrates some ability to reach out via email to prompt use of points and rewards. ***things id love to see enhanced 1) I'd love the ability to onboard and import from a specific date, ie, last quarter, last month, last year.... if this was an option to select, it would really help store owners who have years of sales in client history. 2) I'd also love the ability to select more than just the "collection" clients can use the rewards on, but the "product type" or "vendor" category within Shopify. Some stores like mine have products that overlap different collections, though are specific to a type of product i.e. handmade not handmade. 3) finally, I do notice some issues with the layout of the pop-up. When a client hits the icon from the lower right portion of the webpage to launch the welcome, the title at the top of that welcome is not centered and I don't see a way to justify left center or right. Additionally, the button that shows the star and reviews, is a bit big and it overlaps and interferes with my menu button on mobile. There is a possibility I can remove the word "rewards," leaving just the star icon and hope that that will clear the situation up? ill have to play with it. All in all if you were looking for a rewards app that enables you to work towards client retention repeat customers reward clients for referrals and signing on to your mailing list this is a great option. Again I read a lot of reviews, went to YouTube University to check out each of these competitor products, and read those reviews too. Rivo seemed to be the cleanest product with few issues conflicting with your current store theme and code. Customer service thus far seems to be very responsive, even if it requires escalating to a specialty department. The trial is really short, but so is the set up. Howeve, my biggest tip to you...Best to attempt to set up at the beginning of the week so you can iron out any bugs before your trial ends.

Developer reply ·

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! Thank you so much for your compliments and thoughtful feedback! We appreciate you using our app, and if you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

on Rivo: Loyalty Program, Rewards · 2 days using the app