← Merchants

Oro Monaco

United States

Reviews (10)

★★★★★
Shopify

Structured schema codes works very well. They provide quick support whenever there is an issue.

on Webrex: #1 AI SEO Optimizer · Over 5 years using the app
★★★★★
Shopify

Really happy with Navi+. The app gives you a lot of freedom to build your mobile menu exactly the way you want it, especially if you’re looking for something beyond the standard Shopify menu. But what really stands out is their support. They’ve been amazing. I had a pretty specific setup in mind and they’ve been patient, responsive, and genuinely helpful every time I needed something. You can tell they actually care about helping you get it right. Great app, great team, and definitely 5 stars from me.

on Navi+ Tab Bar & Mega Menu · 14 days using the app
★★★★★
Shopify

I have never written a review before, but after my experience with STOQ and especially Arnab, I genuinely felt that I had to write my first one. I run an online business, and anyone who does the same knows how stressful it can be when something suddenly goes wrong on your website—especially when the problem affects your customers' ability to make a purchase. I contacted STOQ regarding an issue involving our Add to Cart and Preorder buttons. It turned out to be a complicated problem because it only happened under very specific circumstances when switching between different product variants. Arnab was absolutely incredible. He took the time to understand exactly what was happening, patiently tested different scenarios, and kept investigating instead of giving me a generic answer or simply telling me that the problem wasn't on their end. But what really made me want to write this review is something you rarely see anymore: Arnab even helped me fix problems that had absolutely nothing to do with STOQ or their company. He could very easily have said, "That's a theme issue," or "That's not caused by our app," and moved on. Technically, he would have been completely justified in doing so. Instead, he continued helping me because he genuinely wanted to get my website working correctly. That says a lot about a person, and it says a lot about the company he represents. At no point did I feel like I was simply another support ticket that needed to be closed. Arnab was patient, professional, responsive, and genuinely cared about solving the problem—even when solving it went beyond what should reasonably have been his responsibility. In business, problems are inevitable. What separates an exceptional company from an average one is what happens when those problems occur and whether there is actually someone on the other side willing to help you. STOQ should be extremely proud to have someone like Arnab representing their company. Arnab, thank you sincerely for your patience, your professionalism, and especially for going far beyond what you were obligated to do to help me. This is the first review I have ever taken the time to write, and I can't think of a company or person more deserving of it. Absolutely exceptional customer service. STOQ has earned my trust, and Arnab has earned a customer for life.

Developer reply ·

Thank you for the 5 stars! Reviews like this keep us going. We're committed to making STOQ the best on Shopify, and feedback like yours tells us we're on the right track. Always here if you need us! Regards Arnab

on Preorder, Back In Stock ‑ STOQ · Over 1 year using the app
★★★★★
Shopify

Nareh and Zahra were amazing. They edited, added, and removed until everything looked perfect. They went above and beyond. Couldn't be happier. I just downloaded the app, it looks great, simple and clean, right to the point. I LOve the notify me! Restock & PreOrder App!

on Notify! Back in Stock+Wishlist · About 4 hours using the app
★★★★★
Shopify

The app is good, just started using it, but the customer service is AMAZING!! Always answering and being supportive.

Developer reply ·

Hi team of Oro Monaco, We are so happy to hear that we were able to help you! Please always remember, your support team is always here to provide the best service for you , our valuable merchant🥰❤️! Please reach out whenever you need assistance without hesitation 🙌🏻!

on Growave: Loyalty & Wishlist · 19 days using the app
★★★★★
Shopify

great customer service. Quick response, and a very helpful tool. Thank you Smile for all your help. -S

Developer reply ·

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕 Lisa - Smile Team ✨

on Smile: Loyalty Program Rewards · About 1 hour using the app
★★★★★
Shopify

great customer support! fast and reliable. I strongly recommend them. I had small issues with fonts and they helped me quickly.

Developer reply ·

Hi Sebastian, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kane Transcy by OneCommerce

on Transcy: AI Language Translate · 10 days using the app
★★★★★
Shopify

Malak is truly an angel! She took her time to guide me through everything, and she was patient and very happy! Wonderful experience! :)

Developer reply ·

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Malak

on S Estimated Delivery Date Plus · About 5 hours using the app
★★★★★
Shopify

One of the best customer support I have experienced! Aman did a google meet with me for over 2h sharing screens, explaining and being happy about it! Great people, great app!

on Etsy Integration ‑ CedCommerce · 30 days using the app
★★★★★
Shopify

Truly great app and customer service. Jon was great! app works as it should. I'm a happy customer. Highly Recommended.

on Variant Option Product Options · 10 days using the app