Audacia Home
United States
Reviews (7)
The best service with an app I have ever received. Another app I use incorrectly blame this app for a problem I was having (it turned out NOT to be this app). I emailed Llana, and she troubleshooted the issue and helped me fix the issue caused by a different app. Many people would just tell me to go talk to the development team at the app causing the problem, but she was immediately responsive, and helped me fix the issue. I truly appreciate it Llana, exceptional service!
Developer reply ·
It was my pleasure to help solve the mystery. Thank you so much for your review and your kind words. Please don't hesitate to reach out if you have any other questions. - Ilana
Ashvin was extremely helpful fixing a scheme markup issue on my store. He had their developer fix my issue immediately .Some of the best service from an app that I have ever had. Thank you!
DO NOT DOWNLOAD THIS APP. I imported the highest ranking blog on my store into this app with the hopes that I would be able to add products in directly rather than having to create manual buttons. Immediately after importing the blog, the entire structure was completely messed up. Images were made x 50 size. Buttons were moved from under product images to the middle of paragraphs. Links were changed to a barely visible color. The entire blog was put in an H4 tag? Given this absolute disaster, I uninstalled the app. I was horrified to find that even after uninstallation, all of the changes remained on my store. Over 100 hours of work that I put into the 12,000 word blog post are now completely destroyed thanks to this horrific app. Do not trust it, and do not download it. Thank me later.
Developer reply ·
Hi, I'm Julien, the Bloggle founder. I'm sorry you had an issue with our application. I sent you by email all the content of your blog post to ensure nothing is lost at all. I also sent you the content on our chat, but you uninstalled our app without responding. Our app will never update the Shopify blog posts without merchant action. We have a backup database to avoid any losses when you import a blog post into the app so that we can bring back the entire post if there is an issue. Sorry again for the bad experience. Feel free to contact us or reinstall our app if you want to 🙏
The best customer service around! Gimbert was professional and did all of the customizations that I needed to have my website working perfectly Thank you!
Amazing! Their customer service team is responsive, and has provided numerous customization requests within minutes. Out of any app that Ive used on Shopify, this has the best customer support and service, not to mention, it has some amazing features and options as well. Out of all of the upsell/cross sell apps I've tried, this is the only one I've stuck with. Could not recommend more!
Developer reply ·
THANK YOU SO MUCH for this wonderful review for the app!🤗 🙌🙌 We are thrilled to hear about your great experience and it's totally our pleasure to help with any questions or requests! 🙏🙏
Great app and great support! The options and design are truly brilliant; however, I did have one small glitch which was occuring on my home page. I reached out to the team, and they fixed it immediately! Highly recommend
Developer reply ·
Thank you for the lovely review and for your appreciation! Please don’t hesitate to contact us if you ever need further assistance with our app. Have a lovely day!
Terrific! I had a slight problem with the app when it first installed, in the theme preview (it does not publish automatically), a couple of my pages did not load correctly. I reached out to the theme who fixed it within a couple hours, and my store is now lightning fast! Would highly recommend.
