Modefa
United States
Reviews (5)
We love this so far! It's been straightforward and simple to setup, and works well for both our website and POS. We had to switch to BON because our last loyalty app wasn't working with POS anymore. The team at BON helped us get setup and transfer all customer data over smoothly! Support is great and has been available in case we needed help. We haven't had any problems so far.
Developer reply ·
Hello Modefa, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This is amazing... I can't believe we didn't try this sooner. We were consistently having issues with our old chat app (which was a PAID app), and I finally had enough and switched to this. I did not realize how many wonderful functions it has. I am able to see so much about the customer that I never was able to see before... what they have in their cart, their most recent order, how long they've been a customer for, what page they were on when they initiated the chat. Its extremely well integrated with Shopify so its very useful. In addition, it was super easy to set up, I was able to do it in about 15 minutes. So far I have not had any issues with this, and we are getting so many more customer chats, so I know its easier for customers to use. There's also an option to setup instant answers, so customers can find out answers to common questions, or even check on the status of their order, without having to engage with a live person. It looks like at least half of our chats are being resolved this way, which has been wonderful!
Love it! We have been happy with our experience with stamped and the features they offer. support has been great too
We have been happy with the results, and the customer service has been great at well. They can work with you on customs solutions, and are usually quick to fix any issues
We like the app so far, and the customer service has been great! They helped us in working out some minor issues with the installation.