← Merchants

Resparked

United States

Reviews (6)

★★★★★
Shopify

We've been running ads on AppLovin since November 2024, and it's consistently been one of our top-performing channels, especially during Q4, when we were able to scale ad spend aggressively while driving strong volumes of new users into our funnels. The team has been a 10/10 to work with, always available and responsive to any questions we've had.

on AppLovin · About 1 year using the app
★★★★★
Shopify

Los mejores! Un servicio de atención alc liente espectacular. Estoy hace 48hs tratando de solucionar este tema con mi equipo y Mark en 2hs y con mucha paciencia, lo solucionó. Gracias!!

on Tolstoy: Shoppable Video & UGC · Over 2 years using the app
★★★★★
Shopify

Yuma has helped us significantly during periods of extremely high demand, providing great support for our customers and streamlining service at times when a quick response is crucial. Additionally, the attention from Nour, coordinating calls to clear up doubts and add new processes, is always excellent and super attentive. We are very happy with Yuma!

on Yuma AI · About 1 month using the app
★★★★★
Shopify

he app works well in theory, but we’re giving it 2 stars because the synchronization times are honestly unacceptable. USPS, DHL, and other carriers often take over 48 hours to update inside TrackingMore, which creates a terrible customer experience. These are domestic U.S. orders — updates should refresh every hour, or at least every 30 minutes, not every two days. We also noticed that the “Sync orders once” button doesn’t work as expected. It runs, but nothing actually updates. Even bulk retracking frequently fails to pull the latest status. Their own support team has confirmed that USPS and DHL syncs can take up to 48 hours, but that’s simply not realistic for high-volume stores. We were on their highest plan, yet in the last period the app became increasingly unreliable — tracking statuses wouldn’t update, manual syncs didn’t work, and overall visibility broke down. Because of this, we decided to leave TrackingMore. If you run a high-volume operation, TrackingMore is not a reliable partner right now. That said, I want to highlight that Ellyn, our assigned agent, was always kind, professional, and genuinely tried to help. She deserves 5 stars for her effort and attitude. Unfortunately, the company and the app itself deserve 1/5, due to ongoing technical issues that were never fully resolved. It’s a shame, because the platform has potential — but until these core problems are fixed, it’s very hard to trust it operationally.

Developer reply ·

Hi there, Thank you for sharing your feedback. I’m sorry to hear about the delays you’ve experienced, and I understand how important timely updates are for your operations. We’ve reached out to you directly via email. Our team is continuously working on improving update times, and your feedback helps guide those improvements. Thank you for giving our platform a try — we hope you’ll allow us the opportunity to address this and provide a more reliable experience moving forward. Best regards,

on TrackingMore Order Tracking · 12 months using the app
★★★★★
Shopify

Amazing support team! They went above and beyond to develop a custom feature we needed, and now it works perfectly. Quick responses, great communication, and real dedication to helping their users. Highly recommended!

Developer reply ·

Thanks for the kind words. I'm happy we made it work!

on Mergify: Combine, Merge Orders · 4 months using the app
★★★★★
Shopify

Currently, the Bundles app does not allow bundles to be directly published to Facebook and Instagram sales channels due to its reliance on variant-based structures, which complicates syncing. This limits merchants’ ability to promote bundles effectively on social media. I suggest enabling bundles to be treated as standalone products with dedicated product pages that seamlessly integrate with Shopify’s social media sales channels. This would ensure bundles are shoppable directly on platforms like Instagram and Facebook, improving the customer experience and boosting sales. Zero-Option Variant Support: The app lacks the ability to create a "zero-option" variant, where customers can choose to purchase a bundle with or without specific products (e.g., buy Product A alone or with Product B). Adding this feature would give merchants more flexibility to offer customizable bundles while maintaining a streamlined product page. For example, allowing customers to select a standalone product or a full bundle within the same interface would enhance usability and meet diverse customer preferences.

Developer reply ·

Thank you for your review. We're actively working on improvements to Bundles on social channels and can reach out when they are supported. Kind Regards, Shopify Bundles Team

on Shopify Bundles · 8 months using the app