Senita Athletics
United States
Reviews (4)
"Working with Cyntia has been so great and you guys have always been helpful and accommodating to all our needs. Your response times are fast and the customers that utilize route haven't had a whole lot of issues. It is much easier to work with you all than with USPS when it comes to issues with missing or damaged packages."
Developer reply ·
Hi there, Thank you for the kind words! We're happy to hear your Customer Success Manager and the support team have been helpful. We are glad we could be your solution for your package protection. If you run into any future questions, please feel free to reach out to your CSM directly, or our team at: https://routeapphelp.zendesk.com/hc/en-us. We'd love to assist however possible. Have a great day! Bianca, Customer Service
Amazing customer service and fixed any issues I had with the app in lightening fast speed. Appreciate it!
BUYER BEWARE! Pricing moved up 300% without any change in service. Straight out of the predatory playbook!
Developer reply ·
Dear valued customer, The price you mentioned is our premium plan for the Shopify Plus stores with high traffic and requires the fastest API response time. We have set up our dedicated premium infrastructure/servers for the premium plan to serve that purpose. We have sent you the email regarding this matter and we are looking forward to hearing from you. All the best, Boost Team
After looking at and testing out multiple apps, this one was able to do everything I needed, with the assistance of their Lock Manager. Their customer service is fast to respond and is very helpful.
